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“Fantastic customer service experience, Trisha was EXTREMELY helpful, and took the time to figure out the best Cutek stain for our deck project, definitely coming to this Home hardware location instead!”
“Acton home hardware is the best and friendly place to buy home improvement stuff. Everyone is so friendly and helpful. We bought snow blower from here. I was facing lots of issues as I moved first time to a detached house from an apartment. Owner himself came and fixed up snow blower for me .
Very helpful and friendly people. Highly recommend it to everyone”
“They have everything you might expect from a hardware store in Farm country. They have bulk bags of pet feed, bedding straw, building supply, and most friendly of all, good, happy people.”
“Got to tell you a great story - this business has great staff. I went to their 1st annual woodworking show in Concord. I purchased a refurbished drum sander - BTW was clearly told that this was a product that was sold "AS IS - NO WARRANTY". I purchased the product got it home, started it up and it had a wild vibration. Had to wait to call back on Monday - Got my salesman Scott on the phone. I explained my situation - It was clear in talking to him that he was going to take care of me. He said " I'll get someone to call you from customer service today, but know that if this goes sideways, please call me back. ( this guy clearly cared about getting me getting taken care of - this is so reassuring!!). Just got back, they swapped the unit out for another that works great. What amazing customer service from a store that I get to keep loving. Thanks again Scott for your great customer experience, You will get my business for many years to come.”
“Definitely the best Home Depot in Brampton. The excellence in customer service began from the moment we walk through the door. I was energetically greeted by Marc with a friendly hello which made me feel so welcomed. I was so taken back by his friendliness I had to double take and ask if him if the greeting was ment for me. We live in such a fast paced, self centered world sometimes we forget the kind gestures and simple greetings can fill ones soul with so much joy. I was also quiet impressed with Meca who took the time to say goodnight to my 8 year old daughter, that was several steps behind me pushing the shopping cart like a little lady. Showing respect for a child and indirectly teaching our children morals and values by saying a simple good night will help us as a community live better together. Your customer service is a 10 star! Theses are model staff! Thank you, for your kindness and generosity during our visit. We will certainly return.”
“Kelly helped me to take my toilet seat load from display to mt car. She actually got cart for me as well. Employee like Kelly is big asset to company.Appreciate her smile as well as her work ethic”
“It's a good store. Just like all big box stores only fast moving items are sold. I had to visit 4 stores to gather all needed items. 2 Rona and 2 Home depot.”
“Today, I had the best customer experience at the store. I’m 33 weeks pregnant and came to the store for an outdoor umbrella. Sam promptly received me in the patio furniture section and helped me find everything I needed. When I asked about the weight of some items I was purchasing, he immediately said that they were heavy but that he would help me load them into my car. As an expectant mother, it was more than I expected and went far beyond the customer service we usually see around. Please recognize Sam for his exceptional costumer service.”
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“Went to Rona for the first time for shopping. It was great experience. My car was getting out weight because of load of concrete , Peter and Justin suggested me to make 2 trips so that car does not get impacted.
It might have increased their work a bit , but still they helped me . I am surprised by some bad comments and reviews of Rona . For me , it was great experience .
Thanks a lot peter , Tyler , alexis . :”