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“I visited this store for the first time. I was looking for some items that I already selected from the filipp App.
I talked to one of the associates, though he was quite young but really had the command on his job, he looked my list, and guided me to the right places where I found those items there.”
“Staff are welcoming and helpful and they go the extra mile to get you what you need. The store has plenty of selection and I always find exactly what I need.
Edit: The last 5 or 6 times I've been here, the staff have been heard cursing / swearing loudly - often with children in the store. Maybe not a huge deal to some, but this is a workplace, with kids present - sad to hear this going on.”
“This Home Hardware is really popular and important for the community since there aren’t many hardware stores around here. Like most Home Hardware stores, the customer service is always great-the staff are super friendly and helpful. If you’re in the area and need something from a hardware store, I recommend this location. They even sell chlorine in bulk for swimming pools-just bring your own chlorine container and they’ll fill it up for you. It’s a lot easier on the wallet compared to buying bottles separately.”
“Amazing service and knowledgeable staff ! Don’t go to Home Depot or Rona and waste money and time for your wood working tools best prices and the right tools !”
“Huge thanks to Jagat and Rupal! Jagat went above and beyond by helping me offload a heavy return from my car and was super knowledgeable about the whole process. Rupal made the rest of the visit smooth, fast, and friendly. Outstanding customer service!”
“Excellent service by Neha and Lolita, both ladies are very kind and very helpful. I was struggling with my checkout. They really helped me, and thank you very much. I wish them the very, very best, and Rona is lucky to have them as their employees.”
“Huge shoutout to Krishan and Rovin in the lumber department! They were super friendly and extremely helpful in guiding us to the perfect product today. They even double-checked to make sure we were 100% happy with our cuts before we left. Fantastic customer service—it's rare to find employees this dedicated nowadays!”
“Great and friendly staff!! Here’s a helpful tip we received from one of the staff members:
Before driving to another location for an item, don't just have the staff check their computer for inventory. Ask them to call the store and have someone do a visual check as well. Many times the item is either unavailable, misplaced, or missing, and this can save you a wasted trip.”
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“It's quite a small store compared to other Rona's you'd find in bigger cities, but it has friendly staff, eager to help and it's easy to find your way around... But really just stocked with the basics.”