TD Canada Trust Branch and ATM
BanksHours:
9 Clair Rd W, Guelph ON N1L 0A6 Hours
About TD Canada Trust Branch and ATM
TD Canada Trust Branch and ATM on Clair Road has received a mix of reviews, highlighting both outstanding service and areas for improvement. Many customers appreciate the exceptional assistance provided by staff members like Zunaira Yunus and Rosario. Zunaira is praised for her professionalism and attention to detail, especially in resolving complex issues like mortgage payouts. Her compassion and patience in assisting an elderly customer stood out, making a stressful process feel seamless. Similarly, Rosario received commendations for her friendly and clear guidance while helping customers open accounts, ensuring they understood their options and chose the best fit for their needs. In addition to positive experiences with staff, some customers noted the strict compliance measures in online banking, which are viewed as beneficial for newcomers to avoid fraud and maintain account safety. However, the branch's overall average rating of 2.8 suggests that there may be inconsistencies in service quality. Despite this, many individuals express gratitude for the help they received, highlighting the dedication of specific team members in making their banking experiences more positive.
Most Recent Reviews
January 2026
Elsa is really great, and her service has been fantastic.
October 2025
Yunus Zunaira was incredible in helping me resolve a mishandled mortgage payout from another branch. She took ownership, stayed in constant communication, and made sure everything was completed accurately and efficiently. Her professionalism and attention to detail made a stressful process seamless. Truly outstanding service!
April 2025
Thanks for all the help
Needed to get the loan payout letter ... at first it seemed impossible... but trey got it solved in minutes
More Comments(50)
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