Freedom Mobile
Cell Phone Stores
Hours:
1550 Upper James Street, Hamilton ON L9B 2L6
Hours
About Freedom Mobile
Freedom Mobile’s Upper James location is highly praised for its friendly and professional service. Customers often mention being warmly greeted and quickly acknowledged, even when staff are busy. Siri and Milan stand out as knowledgeable and helpful employees who go the extra mile to assist customers. Siri, in particular, is recognized for her friendliness, patience, and expertise, making customers feel comfortable and well-informed. She effectively listens to customer needs, offers helpful advice, and provides solutions tailored to individual budgets and preferences. Many reviews highlight her ability to set up phones, explain plans, and find the best offers, including discounts and international options. Customers appreciate how easy and smooth the process is, whether upgrading phones or choosing new plans. The staff’s cheerful attitude and willingness to make the experience enjoyable lead to high satisfaction. Overall, the team at this location is seen as an asset to Freedom Mobile, delivering excellent service that makes customers feel valued and confident in their choices.
Most Recent Reviews
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July 2026
Jay was a wonderful help, he was profession and efficient. He helped me in a fraction of the time it took several online agents to do a fraction of the work. This taught me online is not the way to go, it's much better and easier to do these things in person. This was an amazing experience. Give this person a raise!
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July 2026
Ujjwal was fantastic, fast service, and very knowledgeable.
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July 2026
Jay and Aahil helped me alot and I highly recommend this location for fast and better service
More Comments(162)
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