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“Stores like this one are the reason the HH brand is so strong. I went in with questions and came out with all the answers and confidence in my project. Lynda in the paint department was outstanding and is a reason I’ll return to this store for future painting needs.”
“Nice location! Went here to pick up a lawnmower with my dad that was a display model that they had in the back. Very nice service, friendly staff and a good experience overall. Would recommend!!”
“September 9/2024 - Jon Markus
my contractor ordered our deck boards from Rona. They arrived on time and the Lady, yes I said lady (Amanda) completed the drop off in the pouring rain. She was friendly and did the drop off perfect. she never complained .... take notes guys!!!!”
“The first time my parents ever let me leave the house on my own was with my older friend of a couple years Rory who lived next door back in around 1990 or so I was about 10. I was so excited when my mom agreed to let me go with him. We went for a walk a couple miles to Westcliff mall and into Home Hardware where we each had 10 dollars or so to spend given by our parents. Rory suggested we should buy our each of our parents a gift with the money we had been given. I think I bought some sort of a toolbox for my dad here or something. Every time I go to Westcliff, im so glad to see this place is still here as so many other places have come and gone. Like the fish and chips place and the video rental stores. Rest in Peace Rory”
“This review is long overdue, but wanted to give a shout out to Clarence who was a huge help last summer when we ran into some issues with a gazebo we received that was damaged. He was helpful throughout the whole process and took the time to make sure we were happy in the end!”
“Used the online chat to confirm a part number for an older model oven. Liz was knowledgeable and very quick to find and confirm the part, as well as recommend a compatible part in-stock locally.”
“Always look up what I want on line so I know the aisle! Staff is very friendly but I really hate that they are forcing you to self checkout because there is only one full service register. Guess what one there is always a line up for!”
“I came in today looking for shelving for my closet. Jack helped us and he was so fun and had such a great personality and was so energetic. He was very knowledgable and very, very helpful, we got everything we needed and we had a great time doing it. That’s what customer service is all about! Thank you, Jack!”
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“Went for my first time ever and I lived in Hamilton my whole life. I was amazed at all they had. They even had the specialty bit I needed to do a custom job. The cashier knew exactly what it was and where it was. I will 100% be back to shop many of more times.”