Koodo Shop at Limeridge Mall is known for its friendly and helpful service. Customers often mention staff members like AJ and Elius, who are praised for their knowledge, patience, and professionalism. The team is attentive, taking the time to explain plans and assist with phone repairs or upgrades. Many appreciate the quick and efficient greeting upon arrival and the personalized advice on choosing the best plans for their needs. Staff members go above and beyond to help, whether it’s activating a new line, fixing phones, or providing information about home internet options. The atmosphere is welcoming, and the staff’s helpful attitude creates a positive experience for all visitors. Overall, Koodo Shop offers excellent customer care, making it a recommended place for those seeking reliable service and support for their mobile needs.
Helped me out with my phone plan trouble quickly, had no issues!
November 2025
I visited the Koodo kiosk at Limeridge mall with my mom, who is a senior and she needed an updated phone and plan. AJ S. was very helpful, very knowledgeable and supper friendly. Also patient which is needed when working with seniors. Recommend visiting this location for great service.