TELUS is known for its excellent customer service, with staff members who are friendly, helpful, and professional. Customers consistently praise the team at the Lime Ridge Mall location for their willingness to assist and provide solutions. Ahmad is recognized for his honest guidance regarding phone choices, making transitions to TELUS easy and stress-free. Matt and Drew have also received accolades for their prompt problem-solving skills, ensuring that technical issues are addressed efficiently. Sheridan stands out for her calm demeanor and compassionate approach, especially when helping customers in distress, such as those who have lost their phones. Overall, the TELUS team is dedicated to providing a positive experience, making it a highly recommended choice for mobile services. For quick and effective service, scheduling an appointment is suggested, although many customers have noted that they have received great service even during busy times. With a strong focus on customer care and satisfaction, TELUS has built a loyal customer base over the years.
Austin is excellent to deal with. He’s straightforward, professional, and always willing to help find a solution. He does a great job managing customers on the floor and making sure everything is handled properly and efficiently. Very knowledgeable, easy to work with, and someone I would highly recommend.
September 2026
Amazing service staff at this location! Thank you so much Ahmad!
September 2026
We had a wonderful experience. Ellius was amazing help to us!!
