“The staff at Tootsie's are always very helpful. I purchased a pair of running shoes as a gift for my sister-in-law in April. With her busy schedule, and she lives out of town, it was a few months before she was able to return the shoes because they didn't fit properly. She did not have a receipt but the staff gladly exchanged the shoes for her and stated that they just wanted our customers to be happy. Kudos to Tootsie's!”
“worker was so kind to me and helpful she took her time helping me find what i needed and giving me her opinions when i asked. i didn’t feel rushed or like she had something better to be doing she had the best customer service i could ask for.”
“I had a very pleasant shopping experience here this past Sunday. I was looking for specific items I saw online and a very nice sales lady (name started with an S) helped me find them, got my change room together, switched out the sizes I needed and even provided feedback on which items looked better than others. I try to avoid shopping in person due to poor customer service you find in most stores these days, but not here. I really felt this sales lady went the extra mile. Also, the lady checking me out at the cash did an excellent job explaining the dynamite app and how to earn points to get discounts on future purchases. I look forward to shopping at this location in the future:)”
“First time back in this store in forever, it was great. Got exactly what I wanted & the service was great, the family that runs the store were very friendly & helpful.”
9:30AM - 4:30PM
213 James St N, Hamilton
Shoe Stores
“This store has a lot of great finds! From clothes to wallets to beautiful embroidered tea towels to shoes etc etc etc. Canadian made stuff too. The staff is really friendly and helpful.
I visited today and they only one left of the item i wanted and it was part of their window display. They had no problem getting it out for me. This is a fun store to check out and browse around in. Lots of nice gift items!”
“Absolutely love this store! The staff are beyond friendly and will treat you like family. Was greeted immediately my first time here and nothing has changed during my weekly pick ups. NO store I’ve ever seen has the selection that Laced does. I’ve probably picked up 20 shoes since November and was able to get a complete family set for the family for Christmas from toddler size, grade school and adult!”
“I recently had the pleasure of visiting Work Authority and received exceptional service from Gail. Gail went above and beyond to assist me with exchanging my old boots for a new pair.Not only did Gail ensure that I found the perfect replacement, but also made me feel valued as a customer.I highly recommend Work Authority for their excellent selection of products and outstanding customer service, thanks to professionals like Gail.”
“Came into the store today looking to purchase a work style jacket. I was met by Franco who took me through some of the product line in the store. He patiently explained a number of key features of different jackets. I settled on a hooded carhartt jacket and I'm very happy with my purchase.
Very welcoming atmosphere backed by a knowledgeable staff. I look forward to future visits.”
“I am a devoted repeat customer for quality orthopaedic footwear. The staff is friendly and knowledgeable and the selection is impressive. Well worth the drive from Toronto!”
“I might be the longest patient they have had I started seeing them in 1996!ISo, I think that says how good they are. My shoes are orthotics with a lift and they get it right or make it right every time. I don't know what I would do without them. They would be very hard to replace.”
“I had an excellent experience with Alanna when I came in to see what sales Little Burgundy had. Alanna went above and beyond to make sure that I was happy with the Converse sneakers that I purchased. She always has a smile on her face and I most definitely will be returning to shop again.”
“I've ordered online for in store pick up several times and have the staff has always been super friendly. I went into your Limeridge store and Tim was the absolute best! He saved me from a day of hunting for the impossible find, the perfect gift for my daughter. The other young lady at cash was also super nice. All around great experience!! Thanks again to Tim!! (He deserves a raise!!)”
“The store was so clean and the manager helped me find exactly what I was looking for. She suggested other items that I didn't plan to buy but I'm so glad I did. Very helpful and so friendly.”
“I went to Browns to pick out a set of shoes for an upcoming wedding. The shoes were not in and had to be ordered. It only took a few days. I got an email notification that the shoes had arrived. I went back for a second fitting. Customer service was very good. The gentleman that sold me the shoes was there to do my second fitting.”
“Every time I step into champs, Mario helps me so much with a smile on his face and was a huge help with trying on shoes and buying the best one for me. Great employee!”
“This store is terrific. A nice selection of popular mid range and higher quality brands. Staff are always helpful, friendly and easy going. I like to check in several times before I make my selection and always feel welcome just to look around and try out different styles.”
Open 24 hours
1075 Barton St E, Hamilton
Shoe Stores
“I had to order shoes from them width 9E. As The place I use to get from only carries up to 6E. My shoes came 1 week after they were paid. I am so happy with my shoes from shoe king. They are smaller in size but wider width then my old ones. They are also more light weight. Once I get my feet fixed I can wear normal shoes. untill then I will get from Shoe King. Definitely reccomend them.”
“I had such an amazing experience today at this location. Alicia was our sales associate and she went above and beyond to help my daughter and I find the perfect shoes for her confirmation. Her attention to detail, patience, and genuinely friendly customer service made the experience so special and memorable. Thank you so much, Alicia, for your outstanding customerservice there truly should be more people like you!”
“Went in to match a track suit to a certain pair of shoes and was helped by Ryder! Super knowledgeable and easy to talk to. He opened me to many clothing options that I would have never thought of. Best emoloyee between footlocker champs and jd”
“I was shopping there yesterday, and they had what I wanted very happy Nicky was serving me a big shout-out to her for her great job thank you so much
Nicky”
“I recently went to Kids Foot locker to buy an outfit for my nephew and ended up spending and buying more then I expected because the lady working was so helpful and accommodating. She helped me pick out what I needed and matched the outfits for me perfectly. Mary was excellent. Very friendly and knowledgeable. She went above and beyond for me and even called another store to secure the shoe size I needed. I recommend her to my sister and she also went in and had a wonderful experience. I will most definitely be back to see Mary again. She’s awesome.”
“I love this location! I am shocked at some of the comments! I have never seen any of the staff be rude. The store is clean and displays are attractive.They have always been able to answer my questions and provide me with the sizes I want. If they didn't have what I was looking for, they have found it and brought it in from another store for me.The other day their POS machines were down and they were very gracious with customers, recommending ATM locations or setting stock aside so customers could come back the next day and pay.I have never seen mice nor any evidence of them!The staff get along well and work well together.I would highly recommend this location!!Go and see for yourself!”
“Shay and her coworker were exceptionally helpful the other night when my daughter and I were looking for new non slip shoes for her first job. We appreciate the thoughtful and genuine assistance right from my phone call to the store before arriving in person, to their patience through out our grearlt experience. Thanks again.”