This TELUS and Koodo store offers the best deals on smartphones, mobility plans, smartwatches, tablets, and home security systems. Customers report receiving excellent service, with one staff member frequently highlighted for going the extra mile. He is described as a great guy who provides knowledgeable and patient help, treating customers very well. He works extremely hard to ensure customers get the best deal possible on phones and plans, helps with setup and data transfer, and assists with issues like lost phones. The service is consistently called the best, with many customers stating they wouldn't go anywhere else. The store is highly recommended for phone and plan needs, with many suggesting a visit to this location on Upper James to experience the outstanding service firsthand.
The Customer Service was incredibly helpful, friendly, and quickly answered all my questions. Outstanding service from start to finish.
July 2026
Izeldine helped me set up a new phone - stayed patient as we waited through the transfer of data and provided amazing customer service throughout and even stayed late to ensure everything was completed properly - very much appreciated him and the high level of service he provided!
May 2026
Amazing experience getting a new phone! In 20 years, it’s been the easiest and least stressful experience I’ve ever had. The male staff member who helped walk me through every step and was incredibly supportive and helpful!
