TELUS is known for its excellent customer service, with staff members who are friendly, helpful, and professional. Customers consistently praise the team at the Lime Ridge Mall location for their willingness to assist and provide solutions. Ahmad is recognized for his honest guidance regarding phone choices, making transitions to TELUS easy and stress-free. Matt and Drew have also received accolades for their prompt problem-solving skills, ensuring that technical issues are addressed efficiently. Sheridan stands out for her calm demeanor and compassionate approach, especially when helping customers in distress, such as those who have lost their phones. Overall, the TELUS team is dedicated to providing a positive experience, making it a highly recommended choice for mobile services. For quick and effective service, scheduling an appointment is suggested, although many customers have noted that they have received great service even during busy times. With a strong focus on customer care and satisfaction, TELUS has built a loyal customer base over the years.
I just wanted to say thank you for helping me fix my SIM plan issue to ELLIUS. You were very friendly, professional, and extremely helpful throughout the process. I really appreciate your support. Thanks again!
February 2026
Ahmad at limeridge mall was fantastic. He was very patient and informative. Took his time explaining and answered all our questions. Very happy with the service. Thank you.
February 2026
Ahmed was a huge help and was very patient. Thank you for the assistance.
