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“Nice new location, easy online pickup process, good deals and friendly staff, good deals. Customer service excellent, east end store has way more variety and deals”
“It was fun.. clean.. smallish. Lots of things but easy to look around. Old Consumer's counter? My friend brought me in here.... Had no idea about it. Lots of parking.. right off the Queensway. Camping. Kitchen. Gadgets. Planter's dream. I guess if you need service, you presss a button and get a number! Like the old days! We spent a long time looking. Didn't buy anything but I have a feeling I'll be back. It was fun. Dog friendly too.”
“Great service department. Went in for help to rewire a lamp I made in junior high, too many years ago. The gentleman at the counter was very patient, knowledgeable and kind. Just a shout out to them if you ever need a lamp rewired! thank you”
“Great customer service at the store. They went above and beyond. From cashier to manager, everyone had a positive attitude. Nice to do business with good people.”
“I was not renting but had their mechanics doing some repairs on some old equipment for me. The guys in the front were entertaining and informative. The mechanic who worked on my 40-year-old weed eater got it running like a watch. Repair costs were fine, would recommend these guys anytime.”
“Came in for an order pickup of mulch and two tanks of propane. Michael at the service desk was amazing and super helpful. Purchased two tank refills but they ended up only having one available. He apologized for the inconvenience and offered to help with the refund for the extra tank right away so I didn't have to wait in line. He was personable, friendly and very helpful. Keep up the great work and to the entire team as I shop at Home Depot daily - they are really really good especially at this location.”
“Excellent store, wide selections, friendly helpful staff, pro services very supportive and efficient. Isle experts a tad understaffed at times, would be nice if there were more of them to go around.”
“I purchased a custom kitchen at Rona boul. from Plateau to Gatineau, I did business with Gino Pimentel. WoW WoW WoW, we had 5 star service, we met with Gino 3 times to do the evaluation, the plans and the final order. Gino is a very human person, attentive to our needs, good advice and very patient. He was able to answer all our questions, we always felt kindness and above all the concern to guide us well in our choices and our final decisions. We are very very satisfied, our kitchen has been installed since September 2024 and we are very happy. Thank you Gino for your 5-star service, your professionalism, your patience and the love of your job. You are an exceptional employee and Rona should be proud to count you among their dedicated employee. I have worked in customer service for 38 years and when I make a comment it is because I mean it.”
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“This Home Hardware is exceptional! What an impressive store from the organization, inventory and staff! The store was clean and the staff were incredibly knowledgeable, friendly and helpful-especially a gentleman by the name of Alan. The location was bright and appealing and also had a lovely gift section in addition to typical hardware items.”