TELUS
Electronics,
Cell Phone Stores,
Internet Service ProvidersHours:
450 Kanata Ave. Unit X1, Kanata ON K2T 1K5 Hours
About TELUS
TELUS is well-regarded for its exceptional customer service, with several staff members receiving high praise from customers. Salim is highlighted for his fantastic support, patience, and thorough explanations of available options. Nema, stationed at the Kanata location, is described as friendly, extremely helpful, and attentive to customer concerns, ensuring they leave without doubts. Kolbe is recognized for his skill in navigating issues during phone number transfers, while Maha efficiently set up phone plans for families in a clear and timely manner. Customers appreciate the courteous and gentle approach of staff, particularly Kolby, who goes above and beyond to assist with new phone setups. Overall, TELUS stands out for its dedicated team that prioritizes customer satisfaction.
Most Recent Reviews
December 2025
WOW where do I begin!?! Salim was FANTASTIC. covered all the bases and went through all my available options. He was patient and answered all of my questions with a smile! 10/10 to him and the team!
December 2025
Nema is at the Kanata location and she is the best! So friendly! Extremely helpful and was a lot of help! Helped me with all my questions!
December 2025
Kolbe did an excellent job navigating multiple issues when transferring my phone number from Roger's to Telus. The issues resided with Roger's. I'm still waiting for Roger's to transfer the number after 2 requests. Fingers crossed.
More Comments(86)
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