Electronics in Kingston, ON

“Dhairya Shah provided an exceptional customer experience from start to finish. When I visited the store to purchase a new iPhone, Dhairya's expertise and professionalism immediately stood out. She took the time to understand my needs and preferences, offering valuable insights and recommendations throughout the process. Dhairya's patience and attention to detail ensured that I felt confident with my decision every step of the way. Not only did she assist me in selecting the perfect iPhone model, but she also guided me seamlessly through the process of changing network providers, making what could have been a complicated task incredibly simple. Dhairya's dedication to providing top-notch service is truly commendable, and I wouldn't hesitate to recommend her to anyone in need of assistance at The Source Store. Thank you, Dhairya, for all your help. Hope to see you the next time I drop by the store.”

“Honestly it was a good experience!Me and my wife went in to look around and we weren't instantly bombarded by the staff, which is a huge positive! Sheela Dabra assisted us at the appliance section and she was very helpful and knowledgeable. She gave us room to look around and didn't hover and try to sell us every product, she just made herself available and offered informed suggestions which is exactly what a sales person should do IMO. We asked her questions and she was knowledgeable and friendly. She took care of me as a military member which is something I really appreciate as a customer and so does my wife. Everything was explained well by her and we ended up going with an extended warranty, which gave us peace of mind and makes a lot of sense (you even get your money back later on as store credit if you don't use it, amazing!). She helped us out when things went south with products not meeting my expectations, which is HUGE! I wasn't given a grief when I need them to take away sub-par appliances, and for that alone this place deserves 5 stars! In fact, we had 2 dishwashers taken away (product was not as described, and the second had a manufacturing defect). Next were the refrigerators, first fridge didn't fit because the doors didn't come off due to some weird manufactures choices, second didn't fit, because again, the measurements for the manufacture were misleading (it was larger at the back than the front, weird).As you can see, Sheela and the team at the brick did A LOT for us, and I am so very grateful!My biggest recommendation for the team is that BEFORE the customer orders a product, every effort should be made to ensure the exact measurements are provided to the customer. Also it should be stated whether or not it can be disassembled by the delivery team or not. This information would have saved us and the brick's team, LOT of time, energy, and inconvenience if was made known to us before placing the order.Overall I highly recommend The Brick Kingston and huge shout out to Sheela for all her help!Will be coming back!”

“Great service, Great selection, Great conversation! I'm a hobbyist so I'm always learning and often have questions about whatever it is I'm building. The staff is knowledgable and has always given me good information and advice. They have everything including 3D printers and 3D printing supplies. I buy all my 3D print filament here. Take the time to check out Qkits.”

“If you’re looking for anything mobile phone related - highly recommend going to talk to Meg, Alyssa and Liz. They helped me out with finding a sought after phone on iPhone launch day. Thank you!”

“Jocilyn was extremely helpful with assisting me in getting a new screen protector. I did not purchase the previous one I had at Jump+ and she made sure that I was aware of the Jump+ 1-year policy. $12 replacements within a year and she put the screen protector on for me. She was extremely personable and made me feel welcome at the store. I will absolutely be returning and making sure to see her for my future purchases.”

“Service is very fast at Aaron'sDelivery and set-up are always smooth. The wide selection of products is impressive as well as the quality As much as I give them a hard time, they're still tolerant and compromise to ensure I'm always happy. I want to furnish my entire house with their products.”

“Christmas Eve I was offered the most wonderful service by Vivek B.!!! I’d sent for an online order (last minute obviously!) not realizing that they come from HQ. Vivek calmly helped me troubleshoot, found the item in stock and got me in and out (in fewer than 15 minutes). I’m so grateful that he was there to help me out and to save Christmas.Cheers!!”