Urban Barn Kingston is known for its friendly, helpful, and efficient staff, providing excellent customer service both in-store and over the phone. Customers often mention how approachable and caring the staff are, with staff members like Gage and the store manager going above and beyond to assist with furniture selections and orders. The store offers a wide selection of high-quality furniture and decor, which is admired for its style and durability. The store itself is clean, organized, and visually pleasing, creating a welcoming shopping environment. Shoppers appreciate the store’s great products, new items, and the attentive service they receive, making repeated visits enjoyable. Whether purchasing a leather chair or a sideboard, customers feel well looked after and satisfied with their experience. Overall, Urban Barn Kingston provides a positive shopping experience marked by helpful staff, quality products, and excellent service.
staff really go above and beyond, beautiful selection of home items
August 2026
Great overall shopping experience. I was asked if I needed help, but not pressured. The sales associates left me to do my thing, trying different pillows and throws with various couches to assess colouring. When I was finally ready to check out, they were only too willing to help.
June 2026
Love it and wanted to come back today to pickup something else i saw on my visit. The weather didn’t allow it to happen! Another day.
