Crosby Volkswagen is a family-owned dealership with over 50 years of experience, focusing on exceptional customer service centered on simplicity and transparency. Customers often mention the friendly and professional service, feeling treated like old friends. Whether for vehicle purchases or service appointments, the team is committed to ensuring customer satisfaction. Many appreciate the timely service and the provision of rental cars at no cost while their vehicles are being serviced. The sales team is praised for being respectful and answering all questions thoroughly, creating a low-pressure sales environment that makes the car-buying experience enjoyable and laid-back. Recent customers have shared positive experiences, highlighting the luxury of models like the Taos and GTI, as well as the team's attentiveness to individual needs, such as accommodating pets. Overall, Crosby Volkswagen is recognized for its dedication to customer care and building strong relationships with its clients.
Aaron is a great guy to deal with, responsive and accommodating. Enjoyed our experience him and the Crosby team throughout our buying journey.
February 2026
A first class professional dealer that treats you as a person. Love the team, the attention to each detail, the flexibility and the car wash!
February 2026
Very friendly team of staff. Jared was Very Helpful in the whole purchasing process and took the time to answer all our questions. The car was beautifully detailed inside and out when we picked it up. We love our car. 🚗
