Crosby Volkswagen is a family-owned dealership with over 50 years of experience, focusing on exceptional customer service centered on simplicity and transparency. Customers often mention the friendly and professional service, feeling treated like old friends. Whether for vehicle purchases or service appointments, the team is committed to ensuring customer satisfaction. Many appreciate the timely service and the provision of rental cars at no cost while their vehicles are being serviced. The sales team is praised for being respectful and answering all questions thoroughly, creating a low-pressure sales environment that makes the car-buying experience enjoyable and laid-back. Recent customers have shared positive experiences, highlighting the luxury of models like the Taos and GTI, as well as the team's attentiveness to individual needs, such as accommodating pets. Overall, Crosby Volkswagen is recognized for its dedication to customer care and building strong relationships with its clients.
Brought my car in for an oil change. From start to finish, it was great service! The waiting lounge was nice and clean, and was stocked with hot beverages to enjoy. I was very happy with my first visit there!
September 2026
The staff from scheduling an appt, pulling into the bay, booking in my vehicle for service, making my wait as planned comfortable, snd checking out were all exceptional! Ray A.
September 2026
My VW had issues and the team did an excellent job helping me out.
