MEC London has been serving customers since 1971, offering high-quality outdoor products at fair prices with a strong guarantee. The store is known for its knowledgeable and friendly staff who provide excellent customer service. Customers often praise staff members like Jay for their expertise in XC skis, Kevin for helping find the perfect winter boots, and Mark for his detailed advice on hiking shoes and boots. They take the time to understand individual needs, such as foot width and foot anatomy, making shopping personalized and satisfying. Shoppers appreciate the helpfulness and patience of the staff, which often leads to purchasing multiple items beyond initial intentions. The store offers a wide range of outdoor gear, including hiking pants and footwear, and is considered a favorite spot for outdoor enthusiasts visiting London. Though store hours may vary, customers are encouraged to call ahead for appointments. Overall, MEC London is valued for its knowledgeable staff, quality products, and good deals, making it a trusted place for outdoor gear since many customers return regularly.
Beautiful store, staff are knowledgeable and friendly
September 2026
Great selection of Merrrll and Solomon runners and hikers. Mark is very knowledgeable about the products and has excellent customer service skills. His advice on choosing the correct fitting hiker is exceptional. Thanks
August 2026
Kevin was incredible!! He helped my husband and I buy new hiking shoes and was extremely knowledgeable and friendly. We actively seek him out when we come here. Overall the store is great, all of the staff is friendly and helpful.
