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“Felt bad that I came in right before closing, even still Scott went above and beyond to help me find the right pair of shoes - he was very knowledgeable and answered all the questions I had. Thank you to both Scott and Jubair for staying late to finish the sale!”
“I stopped in the Running Room on Richmond St on Thursday. Matt was my sales man, he was extremely knowledgeable, helpful in every way, answered every question I had which I had a lot because it was important for me to get the best pair of footwear for my feet. I had him hold a pair of Hoka running shoes for me.
I went back Friday after work, Matt again treated me so well, He pulled out more shoes for me to try to make sure I had the perfect fit for my feet. There was also another sales man in the store Barry, he was extremely friendly and knowledgeable. Both Matt and Barry helped me to make the best purchase.
I not only walked out with a great fitting pair of Hoka Bondi 9, I also walked out feeling like I made a couple cool friends.
Fabulous customer service.
Thank you guys
I tried my new Hokas at home and they felt too small, I needed a 1/2 size bigger.
Back in on Saturday, this time I had Myra. She took the customer service over the top.AMAZING!!
I highly recommend Running Room, running shoes aren't cheap so it is important to have educated sales professionals
This is the place to go, fabulous staff Barry, well done Myra and Matt.
Thank you for your outstanding customer service
Lori”
“we love herms ! Sad to see that Claire no longer is apart of the team as she was some of the best customer help we have ever received in our previous visits. Overall though staff is great good selection but nothing compares to our experience last hockey season with Claire !! Keep up the good work ?”
“Had a great experience here tonight. 7 year old daughter wants to get into skating and we had no idea where to start. Lillian was extremely helpful, patient, friendly, and knowledgeable. She tried on many types and sizes of skates and really made sure my daughter liked and was comfortable in the ones we chose. She also helped me pick out a pair and a few accessories.
I was shocked to hear she's only been here a month - she already has great customer service and is clearly a quick and thorough learner.
The other staff we interacted with were also very friendly and funny. You can tell everyone really enjoys working here.”
“Just a fantastic place with an amazing selection of high quality clothes. Owner is also extremely kind, knowledgeable and involved with the local community. Definitely recommend.”
“Want to throw a shout out to Conrad, I haven't been to an under armor in a while, I had no idea what the different fitment types were. He walked me around the store, explained all the different types of clothing and what they were good for, spoke from personal experience and was an absolutely solid dude. Thanks again for your help Conrad! I left with a whole new wardrobe.”
“I am so glad we came to the store today. We started on the Sport Chek side but we absolutely love the Atmosohere side. We met Tara who helped us find everything we came in for and more. We're so happy with our purchases and and so thankful for the extra care. Normally I hate shopping for clothes but today I really enjoyed it. Thank you so much.”
“Went in to get special shoes as recommended by a chiropodist( foot dr.) and the guy there was very helpful with recommendations for the best shoe for my needs. Also helped to order a pair they had on the website but not in store. Great customer service.”
“Thankful for my experience here. Typically I have strong and intense body dysphoria that possess me when I Clothing shop, but here I felt like I was actually a boy shopping for boy clothes. I was not mis gendered by staff, and I had left feeling sensually taken care of. My shopping needs went above and beyond and I'll reconsider transitioning.”
“New caps, shirts and stuff. Staff are always friendly. Deals are actually really good, you might may more on somethings but I’ve yet to ever have anything shrink in the dryer”
“Outstanding service from the manager and team. They were friendly, professional, and genuinely focused on helping me solve an issue I had. It’s rare to come across this level of customer care these days. Thank you for making it such a positive experience”
10AM - 6PM
1425 Max Brose Dr Unit 1, London
Sporting Goods
“This is the first time ever to this store . In order to go you need a pass with your work . The only way we where able to go in was on the first Tuesday of every month seniors are aloud to go and bring up to 4 guest so I was able to go with my mom and take my 2 youngest children with us . I really like the store and bought 2 winter jackets one for myself and my daughter . It’s a beautiful store and look forward to going in the future one day .”
“Brooke, Lauren and Taylor were absolutely phenomenal. It was crazy hectic in the store and they were nothing but kind and professional. They all went above and beyond to make my shopping experience excellent and memorable. Because of their great customer service I will be frequenting this store as often as my wallet will allow it. 10’s, 10’s, 10’s across the board!”
“Nice place to get wholesale prices on great stuff. You can have a chance to nab some clearance items around season changes too.In these COVID times, you might have to line up outdoors to leave enough space in a tight store, so I would recommend against going during the week end, or get ready to wait. Be patient with the employees enforcing rules they have no control over, too.”
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“Unfortunately I missed his name, but the young man downstairs in football was stellar Sat May 16. Daughter had blown a shoe with an hour left till kickoff, he understood the urgency, was super quick and efficient in looking up and gathering equivalent sizes (daughter was already on field for warmup so I subbed my foot to try on and prayed) and had us out the door in under 15 minutes with exactly what we needed. More experiences like this please!! Wish I’d gotten his name! *Hypergreen Hammer cleats by UA”