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“Today I bought my first hijab and Aisha welcomed me with open arms. She is sweet, helpful and friendly. Even gave me two items for free as a gift. JazakAllah for your help.”
“It was an amazing thrift store, you can find so much vintage furniture, accessories, figurines so many cute hidden finds you would not normally find for a really great price. It was really cute a really great place.”
“Sometimes a store goes above and beyond so many times, you have to drive point the home of how wonderful the people who work there are. I had the grand delight of being helped by Nat and Hayley and I couldn’t speak their praises enough. It’s always great when you get to vibe with awesome folks. I consistently look forward to coming into this store because everyone is just so cool. I hope you all have comfy pillows, sunny days and plenty of cold water! Thank you for being FANTASTIC!”
“This branch is the best one in Ottawa. I prefer to go here because of their excellent customer service. The lady who worked on Wednesday, July 26th, 2023, in the morning was friendly, and she was the only one running the store. I will definitely come back to shop in the future.”
“I am a regular Mark’s customer for several reasons including the quality of their products, quality of customer service and efficient online shopping service. Yes, I have had some dissatisfaction with a couple of products (men’s underwear and socks) but overall the quality of their winter clothing, t-shirts and products in general is very good. I would recommend to open a customer’s account to receive their special offers and discounts, which are pretty good. Also, I often order online with free pickup at the store and their service is great. Happy shopping! ?”
“I bought a winter coat at a great sale price at Eddie Bauer Bayshore. Store manager Mike and cashier Kyle were extremely helpful. Mike knew every detail of the winter coats’ features. The product quality is excellent. In early November the selection is great.”
“Went jeans shopping with our daughter and had the pleasure of being helped out by Keeva. What a wonderful experience. She made our daughter feel so welcome and so comfortable in her own skin it was beautiful to watch. Keeva you're one of a kind and we are so lucky to have met you!”
“Small unique consignment store with some good to great designer labels. It is not overcrowded like some other consignment stores I have been in. Merchandise is nicely displayed. Staff are courteous, helpful and quite cheery.”
“This is my favorite Marks in Ottawa , Im so glad to deal with Jasmine Southam, she is so helpful and organized. Jasmine help me pick out all the perfect gifts for my wife, im so greatful for her kindness and knowledge. She deserves to be employee of the year ! Please send my best to this amazing human. Cheers.”
“I am a frequent shopper at Marks. They have many great clothing and footwear choices. I go for socks, t-shirts and jeans. The "50 Wash" shirts are excellent. I wear short sleeve version in summer, long sleeve version in spring and fall and the short sleeve under the long sleeve in winter. The colour selection is good but I think Marks should consider including choices for red shirt day, orange shirt day and purple shirt day - just a thought.”
9 AM - 9 PM
100 Bayshore Dr, Nepean
Clothing Stores
“Went in 10 minutes to close after having a horrible experience at another store, staff was so helpful. Jessica in the changeroom took the time to explain how their jeans fit and got me another size. Cashier was super friendly even though I was the last customer. Awesome staff attitude!”
“The staff at this store is incredibly friendly and helpful. The woman who greeted me took time ask me questions, and then show me around the store. She suggested lots of options and helped me build some beautiful looks that I wouldn't have thought of. It was a fantastic experience!”
“Great customer service! Found two items, thought it was a great price, found that the rack that had been mislabeled. . Marton adjusted the price to what was listed on the sign.”
“Shyanne was INCREDIBLY helpful. I came in looking for a dress with 1 left in stock, she spent a good 15 minutes trying to find the right size for me. She ended up finding it in the back and thanks to her I have a dress for an event later this week. I’ve never had a staff member from any store be this helpful and go out of their way for me. If I ever need anything from a dynamite store I will be coming to the Bayshore location, no doubt about it. Again, I really do want to say Shyanne was the most helpful store associate I’ve ever met in my entire life. THANK YOU!!!!”
“Daughter loved this store. Cute mix of styles. A bit pricey but we mostly hit the sales for birthday shopping spree. Had additional 40% off sticker which was discounted at great prices. Would recommend checking it out. Teens young adults.”
“Such a great shopping experience at this location! Really appreciated the help from the amazing staff, which included a kind young man named Peter who was more than happy to answer all my questions and give suggestions, as well as guide me through the amazing deals and sales they had going on.Will definitely be coming here more in the future!”
“Great prices on quality jeans and other clothing and accessories. This store also has friendly staff that are happy to help which is a rare find in retail stores today.”
“Staff is amazing. A very kind lady helped my son choose his whole new back to school wardrobe. Can't beat the prices. Will be coming back in the near future.”
9AM - 9PM
100 Bayshore Dr, Nepean
Clothing Stores
“One of their employees, I think she said her name was Safa? Safia ? , was very helpful and kind , even made my daughter laugh which she doesn’t with strangers ☺️”
“Ranya provided excellent customer service. She helped me facilitate getting an item I love shipped from another store. I’m so happy and looking forward to receiving my dress!”
“Who doesn't love Mark's? Always a deal happening and get those shoes and pants without all the weirdness in other shops. Ladies Levi's with deep pockets - yes”
“Just wanted to say how good of a job the girl did working the fitting rooms on the morning/early afternoon of june 15th!! Absolute superstar, was definitely very busy running around to get everyone different sizes and managing the lineup, but was so sweet and helpful the entire time. Everyone was great really, but she stood out to me for sure. Love this location :)”
“I had so many clothes in my hands when I went to cash counter and there was standing Ast.Manager Natalie. She was awesome ?. She literally filled my friend role that day and told me which one I might really need and helped me with the right choice. I left home happy. Thank you Natalie ?”
“I was in last Friday morning and had the absolutely best experience at this Roots. The staff were extremely helpful and very kind from start to finish. They assisted me in picking out a sweater for my daughter and I could tell they were knowledgeable about all the various products I had questions about. As a bonus store was clean and the products were neatly organized.”
“Great sales at Ardenes (like always). Got a great pair of jeans half off. There's always something to find at this store. Have been shopping at Ardenes for over a decade now and love checking out any new stock they get.”
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“I was at Ricki’s location this evening and met a wonderful girl Emmanuella! I was provided incorrect and incomplete information regarding the return and refund policy from the customer service and I was very disappointed to hear otherwise. Emmanuella was quick to judge the situation and went above and beyond to honour my request. She was totally transparent about the policies very courteous and had clear and effective communication skills and was very efficient in her job. I was super pleased the way she handled my enquiry and I wish her good luck for future!!”