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“After several unsuccessful verification attempts through RBC phone banking, which also didn’t resolve the issue while I was at the branch (unbelievable!), Shenela went above and beyond to assist me and helped complete my request—something I couldn’t do through online or phone banking.”
“Recently, i visited Derry Rd branch and have no doubt in saying that Salama was exceptional in customer services, very professional, kind and customer centric. I wanted to bring this into attention so Salama can be recognized for her outstanding performance.”
Banks
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“I've changed my mind on this location. The management team has gone above and beyond for me. I still think they should increase their hours of operation to accommodate their customers but that would be my only complaint.”