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“After doing my research for a Christmas gift, I found myself at Rona Milton. Once I found what I was looking for, I wondered over to the checkouts and asked for help getting the large item into the cart.
I was met with a very lovely young man named Toby who happily helped me get the box over to the cashier.
I was about to push the cart to my car when Toby stopped me and insisted I drive the car over to the door so he could help me put the box in my car.
What a gentleman!!! So rare to find these days. I feel terrible because the cashier with him was so lovely too and I didn’t get her name.
We’ve been to this Rona before and have always found very helpful staff. Toby is an amazing addition to the team!!”
“Got to tell you a great story - this business has great staff. I went to their 1st annual woodworking show in Concord. I purchased a refurbished drum sander - BTW was clearly told that this was a product that was sold "AS IS - NO WARRANTY". I purchased the product got it home, started it up and it had a wild vibration. Had to wait to call back on Monday - Got my salesman Scott on the phone. I explained my situation - It was clear in talking to him that he was going to take care of me. He said " I'll get someone to call you from customer service today, but know that if this goes sideways, please call me back. ( this guy clearly cared about getting me getting taken care of - this is so reassuring!!). Just got back, they swapped the unit out for another that works great. What amazing customer service from a store that I get to keep loving. Thanks again Scott for your great customer experience, You will get my business for many years to come.”
“Greg Woolvett is a kind, personable, knowledgeable and professional gentleman. His pricing is fair and he answers all questions patiently and with the desire to inform the consumer. Serhii, the fellow who did the work for me is detail-oriented, highly professional and did everything by conscientiously adhering to industry specifications. High quality workmanship from this company. Hire them.”
“There is no better company to buy your locks or door hardware. From push bars to emergency doors and secure locks you can trust Lockwood Industries. With over 100 years history in Locks and multiple patents you can be sure they locks you are buying will not be duplicates of some cheap off the shelf hardware from a big box store.”
“I love coming to this Home Depot because they consistently have a great selection in stock and awesome promotions. During my recent visit, Akaran in the paint section went above and beyond to help me get exactly what I needed quickly. He was extremely knowledgeable, took the time to listen to my needs, and offered thoughtful recommendations that made the whole process smooth and stress-free. Excellent customer service all around—thank you, Akaran! Looking forward to coming back!”
“Went to Rona for the first time for shopping. It was great experience. My car was getting out weight because of load of concrete , Peter and Justin suggested me to make 2 trips so that car does not get impacted.
It might have increased their work a bit , but still they helped me . I am surprised by some bad comments and reviews of Rona . For me , it was great experience .
Thanks a lot peter , Tyler , alexis . :”
“Great service, i take all my dewalt tools for service here, also great deals on trade ins , brought all my older 18v tools here for trades. Also great price's for new tools.”
“I recently did some renovation in my home and decided to use this location for most of the stuff needed. The main reason was the plumbing guy in this location, he was (Andrew if I am not wrong was his name ) so helpful, knowledgeable and polite. He explained and told me exactly what I needed. Nothing compared to Home depo wich I went before.
He went beyond and above to help me get the right things.
I recommend anyone to use this location, especially for plumbing.”
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“Fantastic customer service experience, Trisha was EXTREMELY helpful, and took the time to figure out the best Cutek stain for our deck project, definitely coming to this Home hardware location instead!”