Mattress Mart is a customer-focused business known for its knowledgeable and friendly staff who provide excellent service without being pushy. Customers appreciate the quick and efficient shopping experience, often completing their purchases in under 10 minutes with the help of staff who guide them to the right options. The store offers a variety of products, including adjustable bed frames and mattresses, with delivery and installation services available within a week, often including the removal of old mattresses.
The staff’s attentiveness and care stand out, especially during urgent situations, such as helping seniors find suitable mattresses for retirement homes. Customers have praised the team for their patience, empathy, and commitment to ensuring comfort and satisfaction. Mattress Mart's 130-night comfort guarantee allows customers to exchange their mattresses if needed, further enhancing their positive shopping experience. Many customers express gratitude for the professionalism shown by the staff, making them feel valued and welcomed. Overall, Mattress Mart is highly recommended for anyone seeking quality mattresses and exceptional customer service, with many customers planning to return for future purchases.
Knowledgeable & experienced sales folks. Efficient and careful delivery staff. What more can I say? Oh, and when we discovered the mattress we bought was too firm, an exchange to a more suitable (though admittedly more expensive one) was straight forward and no hassle.
September 2026
Hunter was very helpful for us to decide on the mattress and bed we needed. We're very happy with our purchase and definitely recommend!
September 2026
Excellent experience from the service department, thanks Greg!
