Staples is a trusted source for office solutions, providing products, services and expertise in office supplies, technology, furniture and Copy & Print services. Customers report both positive and negative experiences at this location. Many highlight excellent customer service, noting associates provide top-tier, amazing service with great passion, knowledge, and professionalism. Specific praise mentions patience in explaining technology in detail and efficient service for tasks like passport photos done successfully in one take. However, experiences with shipping services through Purolator are frequently described as painful due to very long lineups and wait times, with some customers choosing to go to other locations as a result. The parking situation in Barrhaven is also noted as a nightmare. While the store offers a first-class selection of products and can provide fast service during busy times, the efficiency of the shipping process appears inconsistent, despite management engagement to address concerns.
I went in primarily for an exchange, and spoke with the store manager. Service was polite and professional, and the manager was especially gracious in responding to my return. I’ll be back!
December 2025
Beside the parking in Barrhaven is a nightmare It was busy super line up. I was out within 5 minutes of waiting in line.
December 2025
Hi! I was here for passport photos. Rajesh did it at one take. Good job . Before that I was in Walmart for same . Walmart had many problems for photos. I don’t like the way Walmart treated me. Thank you Rajesh and Staples. Thank you
