Staples is a trusted source for office solutions, providing products, services and expertise in office supplies, technology, furniture and Copy & Print services. Customers report both positive and negative experiences at this location. Many highlight excellent customer service, noting associates provide top-tier, amazing service with great passion, knowledge, and professionalism. Specific praise mentions patience in explaining technology in detail and efficient service for tasks like passport photos done successfully in one take. However, experiences with shipping services through Purolator are frequently described as painful due to very long lineups and wait times, with some customers choosing to go to other locations as a result. The parking situation in Barrhaven is also noted as a nightmare. While the store offers a first-class selection of products and can provide fast service during busy times, the efficiency of the shipping process appears inconsistent, despite management engagement to address concerns.
Often have to wait in line for long.....to get service/drop off.
June 2026
Today I visited Staples for a service and was assisted by a girl staff member named Oliver. Even though the store was quite busy, she helped me professionally, efficiently, and with great kindness. I really appreciated her excellent customer service!
May 2026
Tina provides excellent customer service and was extremely patient with all my questions and successfully helped me ship my package. Would come back again
