American Eagle at Upper Canada Mall in Newmarket is known for its exceptional customer service and friendly staff. Many customers have shared positive experiences about their visits, highlighting the helpfulness of the associates. A particular sales associate received praise for assisting a customer in finding the right jeans, explaining different styles, and making the shopping experience enjoyable. The store manager, recognized for her kindness and positive energy, has also made a significant impact, helping customers find the perfect fit and style. Another customer noted the welcoming atmosphere created by the staff, making them feel comfortable and valued. Compliments extend to a young male employee who demonstrated professionalism and respect during a return process, as well as a cashier who was attentive to customer needs. The team at American Eagle is dedicated to providing a supportive shopping environment, with associates readily available to assist with questions and concerns. Customers leave feeling satisfied and appreciated, often looking forward to returning for future purchases. Overall, American Eagle at Upper Canada Mall stands out for its excellent customer service and friendly atmosphere.
Andrew is an amazing worker here, super helpful and accommodating! Thank you!
November 2024
Sahar provided excellent customer service. Very kind and friendly and helped us with all our needs.
September 2024
I just wanted to say thank you once again to Helia, who assisted me as a cashier at the AE Upper Canada Mall branch. She is such a kind and caring lady who helped me based on my needs and gladly accepted my return and issued a refund. This was one of the best experiences I've had with AE. Thank you again—definitely recommend!
