Appliances in Niagara Falls, ON

“Excellent service and attention. From the moment we arrived, we were welcomed with a smile, they were patient, and answered all our questions. Thank so much Farhan for your assitence.”

“I had an excellent experience with Niagara Vacuums.The team was professional, knowledgeable, and efficient from start to finish. They explained everything clearly, completed the central vacuum installation neatly, and made sure everything was working perfectly before leaving. I highly recommend them to anyone looking for a reliable and top-quality installation”

“Fantastic service! by Jake Ripley, Service Technician.
Our washing machine was not dispensing fabric softener.
Jake was punctual, professional, and VERY very thorough.
Very knowledgeable, tidy and the repair price was very reasonable.
The dispenser is working PERFECTLY! Thanks Jake!
I would highly recommend him and I will definitely call Ray James Appliance in the future.
This company understands the VALUE of Customer Service!!!”

“If you’re looking for top notch customer service ask for Martina! By far the best manager they’ve had at this location. She’s so sweet every time I interact with her. Previous manager was always rude and would talk down to you if you were late for a payment. Martina is firm but understands and will actually work with you. So happy she came back to this store.”

“I had an exceptional experience at the Home Depot in Niagara Falls and felt it deserved a detailed review. From the moment I entered the store, everything was well organized, clean, and easy to navigate, which made shopping stress-free.

What truly made my visit stand out was the outstanding service I received from Laszlo, a staff member of Hungarian background. He was extremely polite, professional, and genuinely helpful. Laszlo took the time to understand exactly what I needed, patiently answered all my questions, and even offered practical suggestions I hadn’t considered. His knowledge of the products was impressive, and he went above and beyond to ensure I left with exactly what I needed.

Even during a busy time in the store, Laszlo remained calm, approachable, and attentive, making the experience feel seamless and personal. It’s rare to encounter someone who combines professionalism, patience, and genuine friendliness so effortlessly.

Overall, this Home Depot location exceeded my expectations. The store is well-maintained, organized, and easy to shop in, and staff like Laszlo truly elevate the customer experience. I will definitely return and highly recommend this store—especially if you’re lucky enough to get assistance from Laszlo. Keep up the fantastic work!”