Ray James Appliances: Six Decades of Exceptional Service
Since 1961, Ray James Appliances has been a trusted home appliance supplier in Niagara Falls, also serving Fort Erie, Port Colborne, and the surrounding areas. With over six decades of experience, the company has established itself as a reliable source for high-quality appliances, exceptional value, and superior service.
Customers praise the staff's deep knowledge of kitchen appliances and washers, allowing them to connect customers with the right products to meet their needs. The team's professionalism, concern, and meticulous workmanship have consistently impressed customers, whether it's a routine repair or a complete appliance set-up.
One customer, an octogenarian, was particularly impressed with the excellent service provided by a young technician named Jake, who was personable, polite, knowledgeable, and meticulous in his work. Another customer highlighted the store's honest and helpful recommendations, as well as the convenience of having the appliance serviced locally, rather than dealing with 1-800 numbers and runarounds.
Delivering a painless process from start to finish, Ray James Appliances has earned the trust and loyalty of its customers. Whether you're in the market for a new fridge, freezer, washer, or dryer, or need reliable repair services, Ray James Appliances is the go-to choice for Niagara Falls and the surrounding communities.
Dealing with Ray James Appliances is a seamless process from purchasing in the store, removal of an old appliance and installation of the new appliance. Over the past four years I’ve purchased three appliances from them and every time the service is exceptional. Thank you so much for your excellent service.
August 2026
My experience with the staff was phenomenal. 6 months ago I was helping my father in law purchase a stove and it was a great experience so I chose to go here when my refrigerator died. Even the 2 gentleman that delivered our new fridge were lovely I highly recommend shopping here. Thank you for the fantastic service
June 2026
Amazing service. Thank you for your quick response.
