River Rapids Inn

Hotels
River Rapids Inn is a quiet hotel in a nice location near the falls, offering large, spacious rooms. The indoor pool is noted as fun, though the water could be warmer. Breakfast is included and can be good, featuring items like eggs and sausages, with free black coffee in the lobby. The front desk staff are described as friendly and wonderful. However, the hotel faces significant criticisms regarding cleanliness and maintenance. Multiple reviews report that rooms are not cleaned properly, with mentions of ultra dirty carpets, spiders on walls, and housekeeping forgetting to provide new towels. The rooms are described as being in bad shape, with poor lighting. The building is slightly older with no elevator, requiring guests to carry luggage up stairs via confusing stairwells. There are also repeated complaints about breakfast: despite confirmation at check-in, the restaurant was unexpectedly closed on certain days, which was frustrating for passing guests. Communication issues are noted, with long waits to speak to a manager.

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1. Niagara Falls, Ontario