Scotiabank
BanksHours:
6225 Thorold Stone Rd, Niagara Falls ON L2J 1A6 Hours
About Scotiabank
Scotiabank is a trusted global bank in Canada and the Americas, offering a wide range of services including bank accounts, loans, and mortgages. Customers appreciate the friendly and respectful service provided by its staff, with many mentioning their long-term loyalty of over 30 years. The staff are often praised for their politeness, professionalism, and helpfulness, especially when answering questions about financial products like RRSPs and mutual funds. While the service is consistently good, some customers note that the branch could improve its amenities, such as offering water, coffee, or tea, which was a welcoming feature in the past. Online banking and mobile apps are available for 24/7 access. Customers also value the knowledgeable advisors who provide clear guidance on financial decisions. Overall, Scotiabank is seen as a reliable and customer-focused bank dedicated to providing excellent service and support in a professional environment.
Most Recent Reviews
September 2026
Really bad experience at this branch. The financial guidance was not helpful, and I was given incorrect information more than once. I also had several phone appointments cancelled at the last minute. Very disappointing.
August 2026
Staff was great especially the manager helped with a very tough situation and took time out of their busy day to do it.
July 2026
I am writing to report racist and discriminatory treatment by bank employees during my visit. I request that this matter be investigated and appropriate action be taken.
More Comments(115)
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