lululemon is a technical athletic apparel company founded in Vancouver in 1998. It makes clothes for yoga, running, dancing, and other sweaty pursuits, with all locations having strong ties to their local communities. The outlet offers pieces that are a hit or miss, but customers can find great deals and items for a margin of the regular price. The staff at the outlet location are consistently highlighted as fantastic, incredible, helpful, kind, patient, and happy. They provide great customer service, are confidently knowledgeable, and offer mature, honest, and expert opinions, such as with correct sizing. They are eager to assist, not pushy or dismissive, and interact well with children. Cashiers politely inform customers of outlet policies, like not accepting online returns. The racks appear well-maintained despite busy conditions. Some feedback regarding major sales events like Black Friday and Boxing Day suggests a need for better crowd control, with a recommendation to have an employee monitor the line to prevent cutting and ensure fairness for those waiting. The incentive for the first people in line is appreciated, but better management is requested. Overall, the staff's excellent service and the opportunity for good scores on sale items define the positive outlet experience.
The store was very busy, but it didn’t affect our experience negatively. Staff was super friendly and helpful.
June 2026
I love this outlet. The girl that cashed me out was the sweetest. She was wearing a polka dot set and had blonde hair. Truly wish nothing but the best for her. The store also had amazing deals and was able to find a lot of amazing pieces
June 2026
I’m fairly tall (6’4”) and this location has great sizing for me.
Matt helped me today and I appreciated it! Very friendly and altogether attentive guy - thanks, Matt!
