“As a new-ish runner I was looking for my first pair of shoes to train longer distances. I was so impressed with the help I received from the staff here. They were knowledgeable and kind. They analyzed the wear on my old shoes, analyzed my walk, talked through my running goals, measured my feet and they suggested multiple pairs as a starting point. We cycled through a few brands and sizes based on my feedback. The pair I ended up buying fits so well and I’m excited to try them out.”
“We went there to buy Lacrosse equipment for our boys and the guy who helped us was super nice and knowledgeable. He took the time to talk to us and we are very pleased with our experience there. We will be going back to get the rest of the equipment.”
“The service I got yesterday was so amazing. This young man help us pick my son first "real"skate and showed my son how to put it on and take off properly . Toke his time explaining things to my son .Really great experience.”
“I'm a regular customer at Sport Chek - Place d'Orléans, and always appreciate the wide selection of items and excellent customer service at the service shop. Matthew (an engineer) quickly mounted our new bindings on our new skis, and made them just perfect for our ski level. I often see him at the service shop (e.g., skate sharpening), and he's always kind and efficient.
Very competitive prices and good online experience. I only wish they would (re-) join Rakuten.”
“I consistently have great experiences here. The staff are knowledgeable, engaged, and clearly passionate about sports. Many are younger employees, so a little patience goes a long way as they grow into the workforce.
My 5-year-old son is always treated exceptionally well, they speak to him kindly and are incredibly helpful. Special shout-out to Alexi, who is consistently respectful, attentive, and goes above and beyond. He even surprised us by taping my son’s hockey stick when we picked up a new one - true white-glove service at a young age.
This location is very busy and can feel chaotic at times, but the team is open to feedback and genuinely wants to improve the experience. Pricing is fair on both new and used items. Trade-in values may feel lower than expected, but that’s the trade-off for avoiding the hassle of selling privately and allowing the business to remain profitable.
I shop here for most of our equipment, especially hockey gear, and highly recommend it.”