Alliance Towing is a 24/7 Ottawa-Gatineau tow truck service company focused on customer experience from the initial phone call to drop off. The company provides diversified services including roadside assistance, towing, motorcycle towing, flat bed towing, fuel delivery, door unlock, battery boost, private property towing, flat tire service, impound, and accident towing. Reviews consistently highlight professional, courteous, and friendly service. Customers report excellent, responsive, and reliable experiences that alleviate stress. Drivers are described as working safely but quickly, treating vehicles with care, and being very professional. Communication is clear, with drivers calling ahead, texting updates, and explaining situations. The service is prompt and efficient, with vehicles picked up and dropped off very quickly. Billing is clear and paid upfront with no haggling of price once a car is on the truck. Customers appreciate the easy payment process and the fact that there is no waste of time. Multiple reviewers strongly recommend the company, stating they would call them again and that they make you feel you are in great hands. The team's dedication and hard work receive high praise for delivering on their promise of exceptional service.
Was stuck downtown with a flat and haven't ever had to use a towing company. Called this company based on reviews and was super happy with the service. Jeff was great and ended up making a terrible day a little brighter.
September 2023
They were very helpful. They came in less than 30 minutes no issues whatsoever.
September 2023
Friendly service. They prepare to quote for me right away, payment was easy. A car was picked up and dropped off very quickly. Driver texted me letting me know where he had left the keys. Very courteous, very professional Would call them again.
