Food Basics is a popular grocery store known for offering a wide selection of products at lower prices compared to major chains. Many customers appreciate the store for its great deals and sales, which help save money. The staff is often described as friendly, helpful, and going above and beyond, especially in assisting the elderly and those with special needs. Several reviews highlight the well-stocked and clean environment, along with a large variety of fruits, vegetables, and other essentials. Some customers mention that the store can be quite large, requiring a lot of walking to find items, and note that the store is busy during certain times, with lines at the cash registers, though self-checkouts help reduce wait times. The store is often praised for its good selection and affordability, with some customers mentioning that it is owned or operated by Metro, offering better prices. Overall, Food Basics is seen as a budget-friendly option with friendly staff, good deals, and a positive shopping experience, though it can be busy and sometimes inconsistent regarding product freshness. Customers leave with the impression of a store that cares about its shoppers and provides great value.
I am very pleased and impressed with how the staff are ready to help and provide assistance even without being asked. Sewan was exceptionally helpful on the cash register. She was attentive, and genuinely engaged with me and the other customers going through her cash register- it’s nice to see good customer service... read full comment
July 2026
Excellent place to get groceries. Good prices and options!
June 2026
All the Staff at the Carling & Kirkwood Avenue, Hampton Park Store in Ottawa, ON are amaaaaazing, super smart, obliging & gracious! Thank you for great leadership & a great Team ! 👌🏻 Mi x
