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“Fab staff and store. Don't bother looking, just ask them. They all know exactly where what you're looking for is. Thanks to them for always having everything i go in for.”
“Great selection for smaller projects. Great staff. If you are a car enthusiast they have a small selection of automotive needs that usually meet what you want. Paint selection is quite good and lots of housewares items, cleaning supplies, tools, some small toys for kids and seasonal selections.”
“Tracy from the paint section is an outstanding worker. Her customer service skills are exceptional. She is beyond knowledgeable and patient. I was worried about paint smells and she opened multiple cans for me until I was comfortable and helped me select the best paint for the job I was doing at home. Definitely deserves to be acknowledged for her welcoming and helpful personality.”
“Great selection of items and almost always have whatever it is you might be looking for (I recently bought an American standard toilet flapper), well priced, and the staff are always friendly and helpful (and can often suggest good solutions to problems). It's important to support local businesses.”
“Great customer service at the store. They went above and beyond. From cashier to manager, everyone had a positive attitude. Nice to do business with good people.”
“I want to Thank Doug at the Pro desk Baseline store #7026
he was instrumental in helping me locate and reserve products at other locations. We were able to finish our bathroom renovation and my customers were very happy
Wendall Hughes
Hughes Home Services Ottawa”
“Amazing service from Rebekah!!
I had a fantastic experience at Rona+ today thanks to Rebekah. Even though she was busy mopping when I walked in, she stopped immediately to greet me with a smile. She processed my return incredibly fast and was so friendly throughout the whole transaction. She even let me know about the customer survey for a chance to win a gift card. I had no idea that was even an option! Her helpful attitude really made my day, and I will definitely be coming back to this location thanks to her. I hope management sees this and rewards her for her outstanding service!! Thank you again to Rebekah. We will definitely be visiting this location again soon.”
“Went in today to pick up an order (a toilet) from the pick up desk. MARIE-EVE was there. She handled 3 customers in total. I noticed she was patience, polite and efficient. Great service. I was very happy. All the best ! ?”
“What a fantastic experience! My girlfriend and I are purchasing our new home, and went to Rona for our appliances. Juruj was so knowledgable, and explained everything to us so clearly. He answered all of our questions thoroughly, throwing in some of his own flair.
Was great to have him guide us through the process, and learn a little bit about his personal life as well.
An amazing man, both professionally and personally. Rona should be proud to have such a great ambassador for their brand!
Thank you Rona, and thank you, Juruj! We are forever grateful and will never forget this experience.”
“So far experience here is much better than the Coventry road Canadian Tire. The guy here also, asked me to ask dealer what tire size should I get. But, he also explained why isn't this safe for him to recommend a tire for my car.
He was also kind enough to provide me an estimated quote, based on the fact that I may go for a downsized rim. Really appreciated his efforts. The other day at the same store, another employee helped me to decide what's a potential fit for my car.
I mean I totally get it, that I should confirm from a dealer before making the purchase. But I still feel, anyone who sell tires should be able to do some research and tell for sure what's the best fit.
They delivered the same message as the Coventry store, but unlike them, had a super helpful attitude. Loved it.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I highly recommend this Home Hardware. They are extremely friendly, helpful. The store is very large and well stocked. They were very helpful when I ordered a BBQ and it was available very quickly.”