RONA+ Orleans, formerly known as Lowes, offers a wide range of hardware products and construction materials at everyday low prices. Customers can find great deals on items such as paint, patio furniture, tools, flooring, appliances, plumbing essentials, and gardening equipment. The store provides friendly customer service, with knowledgeable staff available to assist both DIY beginners and professionals. Many customers have had positive experiences, praising the helpfulness of staff in various departments. For example, a young employee in seasonal looked up items on his phone to help a customer find a mower deck and blade, while the service desk team efficiently handled van rentals and loaded lumber into vehicles. The staff are known for going the extra mile, multitasking to reduce wait times and providing clear assistance. The store's garden center is large and well-stocked, and the VIP program offers a 5% discount on purchases. Customers have also appreciated the quick responses from employees in the kitchen and bath department, who provided 3D models and quotes based on emailed measurements. RONA+ Orleans is quieter than other home improvement stores in the area, allowing for more personalized interactions when assistance is needed. Overall, the store's friendly atmosphere and attentive staff make it a preferred choice over others in the area.
I had an excellent experience with Gab and the management at this store on Innes road Ottawa they were very helpful and cheerful. Very pleased with the service and staff. Thanks to all of you and especially Gab!
September 2024
They have everything I need and great customer service!
August 2024
Rona has a huge selection. I recently purchased GE silicone caulking which I can't find elsewhere. The VIP program is great. It gives a 5% discount on purchases!
