McCrank's Cycles & Skis is highly regarded as one of the best bike shops in Ottawa. Customers praise their fast, affordable, and expert service, often highlighting how quickly bikes are repaired—sometimes within hours. The staff is knowledgeable, honest, and community-oriented, providing good recommendations and handling a variety of bikes, including downhill, custom, and internal gear bikes. Many reviews mention the shop’s ability to diagnose and repair odd-ball issues that other stores can't, often performing test rides to ensure repairs are complete. The shop offers great prices, quality bicycles, and exceptional customer service. Customers feel confident bringing their bikes here for repairs, upgrades, or tune-ups, even on short notice. The friendly team and professional expertise make it a trusted place for biking needs, with many reviews emphasizing their consistent high-quality service and the positive experience they have had at both the original and new locations.
Quick service, friendly and knowledgeable staff, very reasonable price.
June 2026
Great staff; thoughtful and knowledgeable. They are focused on customers as long-term clients and as people with problems to solve. Services are provided reliably and in a timely way.
April 2026
McCranks is the place you want to go if you need a quick fix for your bike and/or need an overhaul. Angie is super helpful and will make sure you leave with a smile. Super affordable and friendly service.
