OttawaTiresDirect.com is a tire shop known for its excellent service, great prices, and honest, professional staff. Customers have been purchasing tires there for years, citing the owner as a truly nice guy with an excellent team. They offer some of the best and lowest prices around. The service is consistently praised, with staff described as friendly, up front, and helpful, especially in urgent situations. They expertly handle installations and repairs quickly, even when busy, and provide helpful advice. Many note specific employees for going above and beyond, such as installing tires while customers wait, following up after service, and assisting with difficult parking. While the physical location is noted as a small, cozy office with a tiny, often full parking lot and sometimes has delayed communication during peak seasons, the overall experience is highly recommended. Customers appreciate their accommodating policy, like handling returns or swaps at no cost when needed. This combination of great prices, honest service, and professional work makes them the number one place to go for many, ensuring customers will return.
Sean really helped me when I was in a bind in finding a tire for my Audi. I went in and he was able to install it while I waited even though he was super busy. He even called me the next day to make sure all was OK. The place isn't much to look at, but I can't recommend high enough.
September 2024
I have been purchasing my tires there for year’s, the owner is a truly nice guy and his staff is excellent and they have just about the best prices around.
May 2024
Had my TPMS installed and programmed very efficiently and on time. Great team of guys! Tks Graham, Sean and Tarek!!
