Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with its Home Office in Winnipeg, Manitoba. They provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and their online store. Princess Auto serves the tradespeople, farmers, inventors, and industrial workers that keep the country going. They aim to provide the tools and equipment customers need at an exceptional value and offer an unrivalled experience backed by their Royal Service Promise: "No sale is final until you're satisfied." This means they will gladly repair, replace, or refund any product to the customer's satisfaction. Customers praise the store's amazing selection, helpful staff, and exceptional service. While some have experienced minor issues with online orders, the staff have been praised for their patience, attentiveness, and willingness to go the extra mile to resolve any problems. Overall, Princess Auto is highly regarded for its commitment to providing quality products and an outstanding customer experience.
