SoftMoc is a popular footwear retailer with locations across major cities, offering a wide selection of shoes for women, men, and kids. Customers can shop online 24/7 and enjoy home delivery, earning reward points with every purchase. The store is known for its friendly and attentive staff who provide excellent customer service. Reviews highlight the helpfulness and knowledge of staff members, making shopping a pleasant experience. Staff members go above and beyond to ensure customers feel comfortable, especially in special situations. The store offers a variety of brands, including UGG, Blundstone, Birkenstock, HOKA, and vegan options like vegan Doc Martens. Customers appreciate the fair prices and smooth shopping process, whether visiting in-store or picking up online orders. While some products may be discontinued, the overall experience is positive, with many customers expressing satisfaction with the service and selection. SoftMoc remains a trusted destination for quality footwear and attentive customer care.
The employees at this branch are always pleasant and helpful! It's my one stop shop when shopping for shoes for my boys!
June 2026
Kloee is an exceptional sales person. She is knowledgeable, very patient, friendly and kind. She helped my 94 year old mother find the right pair of shoes, which really wasn't an easy task. Throughout the interactiion she provided us with wonderful top notch service. Thank you Kloee!
June 2026
The staff, at the Carlingwood Mall, always have a big smile and are super friendly. They go out of their way to help you get the perfect footwear.
