The Home Depot location is known for its friendly and helpful staff, with several reviews highlighting outstanding customer service. Employees at the customer service counter and the Pro desk go above and beyond to assist customers, often providing personalized help with finding products, hardware, or making returns. Staff members are described as polite, professional, cheerful, and knowledgeable, consistently delivering excellent service. The store offers good parking and a decent selection of lumber, although some customers note that the store's overall condition is showing its age, with a decrease in tool variety and concerns about product quality. Prices have increased recently, making it less attractive for some shoppers, but sales still draw visitors. Customers appreciate the staff’s dedication and work ethic, with specific mentions of employees who made extra efforts to help find alternatives or assist with difficult tasks. However, some frustrations with the website and store maintenance were also expressed. Overall, the store is valued for its helpful staff and sales offerings.
The people that work there are really nice. Just wish there were more of them. Sometimes u gotta go hunting for help. Quite often their surrounded with people doing the same. Well stocked and the staff in pemby are really nice people
November 2025
They had 4 of the 5 items I wanted. Peter Sparling was awesome
October 2025
Fun store to shop at, friendly,helpful staff. It's a learning experience shopping there.Most everything you could need for your home.
