Pet Stores in Richmond Hill, ON

“My 11 years old toothless toy-poodle Cherry loves the food. She particularly likes the beef and chicken recipes. I feel she has less health issues after changing to NutriCanine food.I am glad that I can custom my delivery date and amount with them all the time, also based on cherry's appetite, I adjust the portion as well.Always delivery with care after I complained with the first time bad delivery. They switch to UPS and always use UPS after. I always got the fresh meals now.Definitely will keep ordering from them.”

“I've purchased several times from them and delivery has always been fast. My cats love the freeze dry australia chicken necks which are great for their dental health so I always hoard whenever they have promotions.”

“I’ve shopped at TruPet for over 8 yrs for both a dog and 3 cats. All had various allergies or digestive issues. Mike has been so patient with all my questions, has provided advice that has been super helpful. The staff at TruPet are always willing to help and go the extra step for customer service. This is getting harder and harder to find. Merry Christmas and Happy 2024 !! Susan G”

“Today I went into this Global Pet foods as this is the only franchise I shop at for my two cats; I feed them nothing less than the most premium pet foods I can source (Fromm is the brand I choose and to my knowledge can only be sourced at this franchise; it’s also the brand the owner Eva chose to feed her cats which has blessed them with 2 decades of healthy life).At global pet foods they have a very diverse incentive program that applies to many different brands and products.The incentive program that relates to Fromm’s bags of Cat food is; Buy 12 bags, get one free of the same size, I had 11/12 of the big bags (10lbs) purchased on my account, and then I also had 9/12 of the medium bags (4lbs) purchased on my account.I wanted to see about converting a couple of the medium bag credits from the incentive program to equal 1 more big bag so I could access the free bag on this visit.The Owner Eva let me know that there is a process to do such conversions with the credits from the program and unfortunately It wouldn’t be able to be converted today on this visit; However, she would set in motion the process of having that completed for me by my next visit.I did let her know that I adjusted my budget with the understanding that I was going to be able to buy my cats’ food with the credits and that I was down to my last bowl of food for my cats. She clearly appreciated the situation I was in as she said “I’m not letting you leave here without having food for your cats, give me a second honey”, this is when she rustled up 4 Samples of the only brand my spoiled cats will touch (Fromm), and she asked her trusted employee Brandon (who is very friendly and accommodating) to check the back to see if there were any returns of cat food by their preferred brand; Fromm(bratty cats??).After looking hard in the back, Brandon came through with finding a nice 4lb bag of top quality Fromm cat food of the “Healthy Weight” variety and it was looking like my babies were getting an early Christmas present! ??Thank you Eva and Brandon for looking at your customers as people responsible for caring for their beloved animals, and not just looking at them as a dollar sign, as some pet stores do.I appreciate you guys and I’m happy to support this store as it has supported me; always generous with new samples and amazing annual Customer Appreciation days (July 15th weekend).Sending our Holiday well wishes back to you and your wonderful team! ???☃️Regards,Derek ?‍♂️, Sonic ?and Rhea ?!”

“I would definitely recommend this groomer. She is very gentle with our dog and his hair cut always looks beautiful. Very reasonably priced, very easy to get an appointment and very professional. So glad I found her!”

“Very good at taking a custom order from me for birdseed. We have lots of visitors to our birdhouse daily!They always load my car for me as the bags are 35 pounds each.”

“The employee was very very helpful and kind. They tried to help you and also gave you suggestions on selecting the pet food. Also tried their best to help you make sure the discount was applied correctly. Also explained to you very nicely how the calculation was done for the promotion in their system and made sure you agreed with the price. Overall it’s a shopping nice experience as a new customer. One suggestion would be there is no brand sign at the front door, so it took me sometime to find the door to get in”

“On behalf of Mazzy huge thanks to the grooming team and all staff! Mazzy always enjoy visiting where she is spoiled and cared for! Looking forward to our next visit!”

“My go-to Petsmart location. Items are USUALLY in stock, well organized store with helpful staff, unlike some of their locations where the only employee you see in there entire store is the cashier. Wish they could extend their store hours on Sundays!”