Virgin Plus, formerly Virgin Mobile, offers phone plans, home internet, and home phone services. Multiple reviews from the Lambton Mall location highlight consistently excellent customer service. Staff members are repeatedly described as patient, knowledgeable, thorough, and friendly. Reviews note representatives are helpful, professional, and quick to provide clear instructions and find answers. Customers report experiences that are swift and expertly accomplished, with staff going out of their way to be thorough. The service is summarized as outstanding, excellent, and highly recommended. The business provides value-packed plans, the latest phones, and award-winning customer service aimed at finding a suitable plan for each customer.