Giles Tool Agency
Hardware StoresHours:
47 Granger Ave, Scarborough ON M1K 3K9 Hours
About Giles Tool Agency
Giles Tool Agency, an authorized Dremel service center, is widely praised for its exceptional customer service and commitment to supporting its products. Customers consistently describe the team, particularly Maureen, as friendly, knowledgeable, and professional. When a customer's tool experienced an issue, the agency promptly replaced the broken part, even upgrading the model free of charge. Reviewers highlight the agency's dedication, noting that their service ensures customers continue to trust and invest in the Dremel brand. With a focus on integrity and a willingness to go above and beyond, Giles Tool Agency has earned a reputation for providing top-notch support that exceeds customer expectations.
Most Recent Reviews
January 2026
They stand by there products with out issues. You can't ask for more.
December 2025
You never really know what a person or a company is made of until there's a conflict to resolve. These folks know how to provide excellent customer service. They appear to be personally invested in shining brightly in their market place. It was a pleasure engaging with them.
Grateful.
September 2025
Maureen was excellent with helping me with my Dremel problem. I received my replacement within 2 days by Canada post. Canada post is amazing when all systems are go.
All my best Maureen! Thank you again for your understanding.
More Comments(34)
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