“The first time I came here was about a year ago-- I am from the US. I followed them on IG and loved all the different kinds of stock they get, plus they are one of the few blind box stores with around 19.1K followers on social media so I was eager to see what the hype was about.
Their assortment of boxes is great! Lots of variety. Prices aren't horrible either. The shop is very bright and colorful. The boxes were all displayed and stacked neatly. I noticed a lot of the reviews complained about the cigarette scent- I didn't smell it at all. I particularly love their artist alley in the back half of the store. A great way to support small businesses/artists by buying their merch, etc. I will say the back half of the store (artist alley) is quite messy and a bit disorganized.
I knocked down a point mainly due to customer service. I've been here a total of two times. The first time I received little to no customer service- not even a hi welcome in. Same thing with this most recent visit almost a year later. Coincidentally it was the same female staff worker both times who checked me out. She seemed very stand-offish and a bit intimidating to be honest lol. I would ask about trading because I'm not exactly sure how the intricacies of the trading community/how their store runs besides the selling of blind boxes, and her response made me feel silly for asking like I should've known the answer.
I hate to make a deal out of customer service as it seems like most people who have reviewed didn't have this issue. Perhaps it was just bad luck with the this particular staff both times. But as someone who has worked in customer service before, it's something that can really make a shopping experience memorable.”
“Advance Hobbies is a gem for anyone into RC cars, planes, or model kits. The staff are incredibly knowledgeable and always happy to help — whether you’re a beginner looking for advice or an experienced hobbyist needing parts or upgrades. The selection is excellent, and they often have items that are hard to find elsewhere. Prices are fair, and the service is top-notch. You can tell they really care about the hobby community. Highly recommend checking them out if you’re in the GTA!”
“Nathan is absolutely wonderful. He was so patient and helpful when I was being indecisive. Never made me feel rushed even though his shift was ending soon. He stayed late to help us. Amazing service. Thanks again Nathan.”
“First-rate customer service and super high quality products. I'd give Outlet Tags 10 stars if I could!! Anwa and Wafaa took my needs, preferences and priorities into account while helping me put together a perfect tent package for my show! Skip the rest; Outlet Tags is the best!!”
“Really good arts and crafts supplies here. Handy for those in architecture, interior design and other programs etc….. A very practical store for designers for work department use. Arts , crafts supplies good for millennials. This store is a if impact for builders,crafters and designers.”
“Staff was helpful and the store has a decent inventory of Pokemon 151 booster packs. The price is pretty fair currently at $20 when Amazon and other places are selling for $40 to $50.”
“Ken is a great guy to deal with amazing service. He will go out of his way to get the job done 10 out of 10. Recommend all your lights. Your car and truck needs Ken is the guy go ton”