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“I loved the customer service today. Professional and cordial. I went to make a correction on my address that was wrong the lady at the front desk helped me and send a new request for a kit a needed. Thanks”
“The most amazing staff! They work with so much patience, kindness and understanding! Their delivery driver works in every weather and is an absolute sweetheart (so be nice!) Moon and deana always ask about your day, and remember most everyone! They've checked in with updates and really have gone out of their way to be helpful.”
“I can’t say enough good things about Erb St IDA. The pharmacist took extra time to help find a more affordable option for a prescription that wasn’t covered by my benefits. It made a huge difference, and I really appreciated the care and effort. Great service, friendly staff — highly recommend!”
“The quality and personal care my family and I have received from Neil and Mike over the past few years has been exceptional!! From the first time we met them during COVID and getting our shots to my unprecedented care following a liver transplant, their knowledge and kindness are unmatched!! Appreciate that you can text or phone at any time, and someone always responds or answers!!”
“very friendly staff and they’re the only pharmacy in Waterloo that makes compounds which is wonderful. It helped my dad with his situation greatly thank you very much for doing a great job.”
“I feel better every time I visit this pharmacy. Jasmeet goes above and beyond to help you. Today he took the time to carefully explain how to use a glucose monitor to me: he’s very clear and patient. Amazing pharmacy, even better people”
“The pharmacist Jay is so respectful, polite and explains everything so well. This is our go to pharmacy. The pharmacist is very caring and gentle with kids(we do flu shots here). Highly recommend!”
“Love this pharmacy! I used to live right around the corner so it was incredibly convenient in addition to having AMAZING staff, but I moved about 10 minutes away by car and its definitely not convenient anymore but I absolutely love this little shop and will continue to pick up my meds here till the end of time.
They have an app you can use to reorder meds without needing to call into the store, and that was an amazing quality of life upgrade for me personally because I often remember to place refills late at night when the store is closed. Now I can place the request at anytime and it will go through the next business day.
They always make sure I'm well informed about all my medications and how to use them, they even provide some tips & tricks to help with my struggle of swallowing medium/large pills.
Really recommend switching to this pharmacy if your regular one is a shoppers or walmart or even costco pharmacy because this pharmacy absolutely BLOWS them out of the water in every possible way.”
“I’m so glad I listened to all the great reviews here and gave Phamily a try - Tony is great! It’s so painless to get prescriptions filled here compared to my last pharmacy. Thanks Tony!”
10AM - 6PM
601 Doon Village Rd Unit 9, Kitchener
Pharmacies
“Wonderful customer service!
Nish always makes himself available to answer any questions that you may have.
I feel he goes above and beyond to help each and every one of his customers”
9:30AM - 7PM
255 Woolwich St #106, Waterloo
Pharmacies
“Great service!
So surprised to see at my door the Manager, Aoran Zho with my compound medicine.
What a great human above all!
We can ease our pain,
Simply being surrounded with such great people!
Great Community and service!”
9AM - 6:30PM
318 Spruce St #106, Waterloo
Pharmacies
“First time picking up prescription ever, was a seamless process no issues and very quick. Got the prescription in super quick, no need to wait days to pick it up. The woman at the front desk was very sweet. I asked a question about the prescription, another employee showed up to answer but he was rather dismissive and just repeated the instructions of how to take it. Cool, I guess I'll ask the silly Reddit doctors instead.”
“Waterloo Wellness has always been such a welcoming and beautiful pharmacy. They're extremely accommodating and caring. I highly recommend them when looking for a pharmacy. Also a great place to look for gifts!”
“Mahad and his team are amazing. I have only gone there a couple of times, and he remembers me by name. I was surprised. His customer service skills are unmatched!”
“IT’S A STRUGGLE as I’ve turned 65 and no longer have private insurance, and on a fixed income. I have easily transitioned over to the Ontario drug benefit plan, and I am realizing that although I am very grateful for this plan almost all of my prescription medications are not covered, and I would need to pay for them. The team at Beechwood Forest Pharmacy provide such personal and professional assistance, and go above and beyond the larger chain Pharmacy experience. The Pharmacy team Revie my personal records at my request and contacted me to discuss alternate medications which ARE covered by the Ontario Drug benefit plan, For prescriptions that I am currently taking AND Took the initiative to contact my doctor to get approval, which he always does. The Pharmacist Noha and Pharmacy Assistant Katie have taken The time to nurture a personal relationship with our family, making us feel like someone has our back as we navigate this new territory. I feel like they have created an environment where I have a Pharmacy team that is working behind the scenes making sure that every penny I spend is the least amount that I have to pay one way or another. I am sure that I am not so special that I am the only one experiencing such personal care, I am confident that every patron of Beechwood Pharmacy feels the same way because of the intimate conversations I have had with patrons who joined me while we wait a few minutes to get our medication. I am not one who posts Google reviews, But my experience has been and continues to Prove that this is not a one off experience, but how they actually operate day-to-day. If you are not happy with the big box Pharmacy experience, Join Beechwood Forest Pharmacy, and enjoy the personal and professional experience As well as their delivery service, Which they also manage to find ways to accommodate my schedule for delivery. Thank you so much Noha and especially Katie, she feels like family.”
“I had a great experience at Boardwalk Pharmacy, The staff was friendly, knowledgeable, and took the time to answer all my questions without making me feel rushed. My prescription was filled quickly, and they even offered helpful advice on how to take the medication properly. The store was clean, well-organized and had a good selection of health and wellness products. It’s clear they care about their customers. They usually have everything I need in stock. It’s just a relief to have a reliable pharmacy nearby. Highly recommend!”
9AM - 7PM
460 Albert St, Waterloo
Pharmacies
“I had a wonderful experience with Alphamed Rx pharmacy, staff were so helpful and caring, my experience was fantastic from beginning to finish, I would recommend Alphamed not only for despensing medicine, yet to provide advice and educate. Highly recommend,✨??”
“This pharmacy offers many helpful services and the owner Mike is very knowledgeable on all health related topics. If you are in the Kitchener, Cambridge or Waterloo area I would definitely recommend checking out this business!”
9AM - 6PM
493 Lancaster St W, Kitchener
Pharmacies
“Best pharmacy in KW. Owners are always helpful and super knowledgeable. Wonderful selection of products at the best prices. I have tried many in the region and this is by far the best”
“I can’t say enough about how grateful I am for this Pharmacy and the team. I have received the best quality of care from every single staff. The owner is also incredible and a selfless person. I receive kind, quality support when I call in and when I come in person. They truly care and they take the time to make that known. I use blister pack and I have never had an error (even though my case is complex!) - they are very thorough and professional. I don’t know what I would do without this pharmacy. Thank you so much for supporting me.”
9:30AM - 7PM
5-900 Fairway Crescent, Kitchener
Pharmacies
“I have been with this pharmacy for years and they have been nothing but great. My grandmother has had some complications that requires a lot of medications and I can trust the team here to have all of it ready in a timely manner. Additionally, business aside, they were very caring during those times.”
“Love this little pharmacy. The sweetest, most friendly staff. Not only do they carry pharmaceuticals, but they always have unique gifts and goodies available to purchase. I love that they support local vendors as well.”
“I am so grateful to have the Guardian Pharmacy Waterloo taking care of me. The friendly staff know me by name and are genuinely concerned about how I am doing. Any changes or additions to my medications are always brought to my attention with the details I need to know about. Best Pharmacists ever! Thanks, Mark K.”
“I’ve had such a great experience at this pharmacy! Hany is always so helpful and ready to assist with anything you need. His assistant, Taylor, is lovely and incredibly knowledgeable, and I’m sure they’ll make your day much brighter! If you’re looking for your forever pharmacy, this is definitely the place for you.”
“I really appreciate the genuine care, wise counsel, and willingness to go above and beyond that the pharmacists and staff provide at this location. Thank you for all the ways you have helped me and my family.”
“I’m so happy I was encouraged to start picking up my prescriptions from Raj. He is great to deal with and incredibly friendly, helpful and knowledgeable every time I’m in!
Support local! ☺️”
9AM - 8PM
50 Westmount Rd N, Waterloo
Pharmacies
“I had a unique issue with wound care that these guys took the time to solve for me including calling the hospital for me to confirm with my nurse. This Pharmacy reminds me of a time when people actually care about each other and go the extra mile. Thanks so much!”
“The staff here was very friendly! I went with my cousin sister as she needed some medication. We are first-year international students and we felt so heard and supported. Silvia, the pharmacist, was extremely patient and helpful. She answered all of our questions with care and made us feel comfortable. Unfortunately, we did not have the same positive experience at the walk-in clinic beside the pharmacy, but the pharmacy staff truly stood out for their kindness and professionalism.”
9AM - 8PM
105 Oak Park Dr #4, Waterloo
Pharmacies
“I changed to Pharmasave at Carriage Crossing for myself and my son. They are so kind, helpful and professional. I'm so glad I made the switch to this smaller, friendlier pharmacy!”
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“Allan and his team have consistently provided superb service to our family. They always provide the products we need and are keen to answer any questions that we may have. They ensure that we know the medications that we are taking, how they work, and what to watch for in terms of side effects. We are grateful to be so well served by such a wonder pharmacist owner and the highly performing team that he has working with him at Martin's Guardian. Thank you!”