101 Edward Street, St. Thomas ON N5P 1Y8
“There is an employee named Mark who works at the St. Thomas RONA, and he truly deserves a raise! There are certain people who go above and beyond what is expected of them, and Mark is definitely one of those people. Anyone who has the privilege of dealing with him is very lucky. His exceptional customer service, dedication, and willingness to help do not go unnoticed. He is a true asset to RONA and deserves to be recognized for all that he does.”
298 Bridge Street, Port Stanley ON N5L 1C2
“Wonderful experience at this very friendly, surprisingly well stacked hardware store. Lisa and Erin went out of there way to find what I was looking for and then Erin helped me carry it across the street to my car. Now that's service. Well done ladies.”
187 Exeter Road, London ON N6L 1A4
“I went in looking for a part I needed for my Paslode 18-gauge nailer. Unfortunately they didn’t have a new one in stock at the time, but they went out of their way to find me a used part at a great price. I really appreciate the effort and the excellent customer service. Great experience overall!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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