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“Just graduated from a six week beginner training course with instructor Ms. Vicky and could not recommend this enough! The transformation we have seen in our standard poodle puppy has been nothing but unbelievable. He has excelled in new skills such as loose leash walking, recall, calmness and ignoring others. Ms. Vicky provides great tips and advice with any issue given her decades of experience. As we found the course to be extremely beneficial, our puppy is now enrolled in both intermediate and advanced classes. Cannot wait for the next 12 weeks. Thank you Ms. Vicky for your support!”
“Rhiannon the owner and Julia have been absolutely the most amazing and knowledgeable customer service representatives I have had the pleasure to meet. They helped me with my GSD mix nutrition, he is the healthiest he has been. Thank you both for your knowledge and easygoing atmosphere.
Sandra”
“We had a wonderful experience at Ren's Pets! Ryan went above and beyond to help us find exactly what we needed. He was friendly, knowledgeable, and took the time to answer all of our questions without making us feel rushed. His excellent customer service made our visit enjoyable, and it's clear he genuinely cares about helping customers and their pets. We'll definitely be returning to Ren's Pets for our future pet needs. Thank you, Ryan, for the outstanding service!”
“We picked up our 2 babies today! Mike and Gus. Now called Joey and Bear. They are TOTAL lovebugs! Also picked a bunch of supplies. They have totally checked out the house, and love cuddling up on our laps. Made themselves at home right away! Highly recommend this store!”
“Got our puppy microchipped here. We went to the wrong location and was late by 15 minutes, but after calling they were very accommodating and told us to come in anyway. Very fast service, we were in and out by not even 10 minutes”
“I had a wonderful experience here. This is a charming, welcoming store where you can actually take your time and feel like a valued customer, like shopping with friends rather than rushing through a big chain
A big thank you to the young lady who helped me. She was all smiles from the moment I walked in, incredibly thoughtful and had such great, friendly mannerisms. She took the time to listen to what I needed and helped me find the exact pet food I was looking for. Her helpful and positive energy made the whole visit enjoyable
If you're looking for a more personal shopping experience with quality pet products, I defintiely recommend this location. Great selection, great service and a genuinely friendly vibe. Will definitely be back! 🐶🐱”
“I’ve been coming here for two years now. They always have everything I need and more, such niche treats and interesting high value treats for my spoiled pups! Recently came here to get my dog groomed, and it was such a calm experience for my older girl. Thank you Herb & Hound! - Tuli & Daisy”
10AM - 6PM
495 Walkers Line, Burlington
Pet Stores
“I can’t recommend Back to the Bone highly enough. At the end of 2021 we were bringing home a puppy for the first time in 13 years. Although we had previously raw fed our dogs, I was nervous starting a puppy on raw. Dan and his wonderful staff eased my fears and got us started on Raw Performance.Sam is now a thriving 17 month old, 70 lb German Shorthaired Pointer.In addition, the folks at Back to the Bone have helped when I had all sorts of questions and fears. We drive from Brampton to go to Back to the Bone because I am proud to support this business. You should too.”
“Our experience at The Urban Zoo with Janna and Alanna was outstanding! We drove all the way from North Bay after researching the best grooming and boarding services. One of our conures is a rescue bird and very easily frightened, but Janna was able to expertly and calmly groom her and do a general wellness check. We got a DNA test done for our other conure, and it was done safely and quickly.
Janna and Alanna were kind, reassuring, and I really enjoyed talking to them about avian care. I also loved seeing the happy parrots hanging out in the store and being silly!
ABSOLUTELY worth the 4 hour drive to know our parrots are in safe, capable hands. Thank you!”
“Loved this place and the staff were fantastic! The only reason it doesn't get five stars from me is the prices. I got two front mats for my car and they were quite expensive. They're very nice mats which are custom fitted to my car and installation was simple but I just can't get over the price. I paid it willingly and got exactly what I went for and again, the staff were friendly and helpful, as well as the store being well put together. 😀”
“Jackie is such a sweetheart! She took so much time explaining everything about the different Hamster foods and what would work best. You can tell this pet store job is exactly where she wants to be — her love for animals shines through. Super friendly, patient, and genuinely one of the nicest humans you’ll meet. Highly recommend!” Definitely coming back because of Jackie”
“I love the people here.always friendly, very knowledgeable.. always willing to help, and go above an beyond everytime! Even when I move 20mins away, I will always be coming to this location. Just a wonderful bunch of helpful friends”
“Great store. Friendly & knowledgeable staff. Absolutely love their dog shower area. Always clean, has lots of soap, shampoos & different brushes to use while showering your pup.”
“Rens has always been my favourite but especially this location. They are always so kind and have such positive energy, and always so ready to help. Teaghan was the absolute best today, she is so sweet and helpful.”
10AM - 6PM
2290 Queensway Dr #2, Burlington
Pet Stores
“By far the best pet valu I’ve been to. The store is always organized and never fails to have what I’m looking for. The staff is kind and welcoming and always willing to help in any way they can. The owner is friendly and goes out of his way to help his customers. 10/10 customer service from all employees. I will only shop at this Fairview location from now on.”
“We recently adopted our dog from BHS and it was the most wonderful experience. Trish was incredibly welcoming, kind and patient with us thorough the process and even after.
Our boy came in with a sibling and Trish helped us connect with them. Doug and the BHS team hosted us on site for a sibling meet up and were so kind and generous with their time and were genuinely happy to see the pups together.
Thank you to the entire team for all of the incredible work you do!”
“Great spot to grab all your pet essentials! They carry a huge selection of food, treats, and everyday supplies. They also have a fantastic section for fish, lizards, and other small pets, making it super easy to stock up on everything in one quick trip. High-quality items and solid variety!”
“I don’t usually leave reviews, but I wanted to recognize one employee who always stands out. Every time I come into this Pet Valu, there’s a blonde girl with tattoos whose hair is always up in a bun and she’s honestly amazing. I don’t know her name, but she’s always working so hard. No matter when I come in, she’s helping customers, answering questions, stocking shelves, carrying heavy bags of pet food, or running the cash. Even when the store is busy, she stays friendly and makes everyone feel welcome. She’s helped me a few times, and she’s always been patient, knowledgeable, and genuinely kind. It’s refreshing to see someone who actually seems to care about the customers and their pets instead of just trying to get through their shift. I really hope management knows who I’m talking about because she deserves to be recognized. Employees with her work ethic are hard to come by these days. If anyone deserves a promotion, it’s her. She represents Pet Valu so well and is one of the main reasons I enjoy shopping here.”
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“Yes my hygienist Jacqui and Dr.Fabrizio are amazing g and the receptionist Tiffany is an amazing receptionist very kind and always listens. Great Dental team!!!!”