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“We recommend the Pet Smart on Stonechurch Road. We love the way our staff treat our puppy. Our pup comes home tired and we feel confident in the care she has received all day.”
“Rhiannon the owner and Julia have been absolutely the most amazing and knowledgeable customer service representatives I have had the pleasure to meet. They helped me with my GSD mix nutrition, he is the healthiest he has been. Thank you both for your knowledge and easygoing atmosphere.
Sandra”
“Perfect time to do Xmas shopping for our furry friends, was able to get the toys and cookies and on sale, bonus.
The staff was very helpful and steered us to a successful completion..
Love it when a plan comes together.”
“We picked up our 2 babies today! Mike and Gus. Now called Joey and Bear. They are TOTAL lovebugs! Also picked a bunch of supplies. They have totally checked out the house, and love cuddling up on our laps. Made themselves at home right away! Highly recommend this store!”
“Their Pet Thrift store is amazing. Thanks to them all my clients were able to receive warm and great quality Canada Pooch jackets for Xmas from Santa Paws.
There are no words at how grateful I am!
Thank you ❤️”
“I’ve been coming here for two years now. They always have everything I need and more, such niche treats and interesting high value treats for my spoiled pups! Recently came here to get my dog groomed, and it was such a calm experience for my older girl. Thank you Herb & Hound! - Tuli & Daisy”
“I ordered the Weathertec mats for my Pick up, not realizing I had the storage option in my backseat, which made the rear mats too big, and essentially useless. I sent an email and almost immediately Tessa from Customer service responded, gave me a return authorization number and i was on my way. I took the rear mats to the store on Walkers line, exchange was simple and straightforward and the new rear set was ordered. An excellent experience made that much better by Tessa from cusomer service who was very knoweldgeable and responsive !! HIghly recomended, not to mention the quality and fit of the floor mats are second to none, easily better than the OEM and much cheaper !!”
10AM - 5PM
495 Walkers Line, Burlington
Pet Stores
“I can’t recommend Back to the Bone highly enough. At the end of 2021 we were bringing home a puppy for the first time in 13 years. Although we had previously raw fed our dogs, I was nervous starting a puppy on raw. Dan and his wonderful staff eased my fears and got us started on Raw Performance.Sam is now a thriving 17 month old, 70 lb German Shorthaired Pointer.In addition, the folks at Back to the Bone have helped when I had all sorts of questions and fears. We drive from Brampton to go to Back to the Bone because I am proud to support this business. You should too.”
“Jackie is such a sweetheart! She took so much time explaining everything about the different Hamster foods and what would work best. You can tell this pet store job is exactly where she wants to be — her love for animals shines through. Super friendly, patient, and genuinely one of the nicest humans you’ll meet. Highly recommend!” Definitely coming back because of Jackie”
“Jana and her team are absolutely fantastic! They’re incredibly friendly, and Jana’s knowledge of the animals in their care is beyond impressive. She shared tons of helpful information about the parrot I recently adopted and even gave me great advice on the parrot I am now adopting. The whole team is welcoming and clearly passionate about what they do. If you’re looking to adopt a pet, especially a birb, this is the place to go. And if you just want to meet some amazing parrots up close, you definitely won’t be disappointed!”
“I love the people here.always friendly, very knowledgeable.. always willing to help, and go above an beyond everytime! Even when I move 20mins away, I will always be coming to this location. Just a wonderful bunch of helpful friends”
“Had a wonderful experience at Global Pet Foods. The staff was very educated on the new product we were trying, informing us on some additional helpful information.
We got 3 hoofs for my dog who loves them and a raw food to stuff it with.
The raw food has been a hit and was grateful to learn more about the brand from the staff.
So far my pup has enjoyed 1 of the hoofs, the other I unfortunately had to take away as it shattered into splintery chunks upon him chewing. That is why I am giving a less a star - just because I haven’t had the opportunity to try more products from them. Hoping the last one is a bit better.”
“Great store. Friendly & knowledgeable staff. Absolutely love their dog shower area. Always clean, has lots of soap, shampoos & different brushes to use while showering your pup.”
“By far the best pet valu I’ve been to. The store is always organized and never fails to have what I’m looking for. The staff is kind and welcoming and always willing to help in any way they can. The owner is friendly and goes out of his way to help his customers. 10/10 customer service from all employees. I will only shop at this Fairview location from now on.”
“Rens has always been my favourite but especially this location. They are always so kind and have such positive energy, and always so ready to help. Teaghan was the absolute best today, she is so sweet and helpful.”
“We recently adopted our dog from BHS and it was the most wonderful experience. Trish was incredibly welcoming, kind and patient with us thorough the process and even after.
Our boy came in with a sibling and Trish helped us connect with them. Doug and the BHS team hosted us on site for a sibling meet up and were so kind and generous with their time and were genuinely happy to see the pups together.
Thank you to the entire team for all of the incredible work you do!”
“Kathleen is very knowledgeable and professional employee. She has helped me with my questions regarding my cat and those advices working well. Thank you. Definitely, coming back to shop at this location.”
“What a great store!! Two lovely doggos to pet while visiting. Great help finding a good food source for my kitten. One of the staff carried my items to the car. I will return regularly!”
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“I have shopped here for years 15+ years. The staff is so well versed, properly trained and always understanding of my pets needs. The quality of food is top notch and such a great selection. The pricing is always fair and their loyalty program is an added bonus.
Came in today 7/11/25 and was helped out by Samantha. She was calm, patient, professional, and empathetic when discussing my kitty that was diagnosed with Kidney Disease. This type of service won’t come from the big box stores out there. My exchange was done with ease.
Pay a little more and support Global Pet Foods, because they actually DO care.
Thank you”