“I would like to say thank you to not just 1 but 3 employees who tried to do all they could to help me to find what I was looking for. Kendra was the first employee I asked for assistance. She did all she could to help but we were unsuccessful, but she didn't stop at that! Nick was saying he's going for his 15 minute break to her, when she said can I just ask you quick if you know if we have what this customer is looking for. Not only did he jump right in to help he spent at least 15-20 mins with me before he resorted to the automotive desk to ask Nick (I think this is his name, tall dark hair with glasses who works that desk) for help. Between the 2 of them they searched the Canadian tire website, google to see if they had a match at Canadian tire and when that failed they even contacted home hardware for me to save me the trip. These employees not once made me feel like I didn't know what I was talking about nor did Nick mention it was his break time. We don't see enough employees today actually care about customer service or even their job. These 3 need to be recognized for their efforts. Thank you again. Even tho we were unsuccessful my experience at this location was wonderful. Thank you again. Keep up the good work!!! 👏👏”
“I would like to say thank you to not just 1 but 3 employees who tried to do all they could to help me to find what I was looking for. Kendra was the first employee I asked for assistance. She did all she could to help but we were unsuccessful, but she didn't stop at that! Nick was saying he's going for his 15 minute break to her, when she said can I just ask you quick if you know if we have what this customer is looking for. Not only did he jump right in to help he spent at least 15-20 mins with me before he resorted to the automotive desk to ask Nick (I think this is his name, tall dark hair with glasses who works that desk) for help. Between the 2 of them they searched the Canadian tire website, google to see if they had a match at Canadian tire and when that failed they even contacted home hardware for me to save me the trip. These employees not once made me feel like I didn't know what I was talking about nor did Nick mention it was his break time. We don't see enough employees today actually care about customer service or even their job. These 3 need to be recognized for their efforts. Thank you again. Even tho we were unsuccessful my experience at this location was wonderful. Thank you again. Keep up the good work!!! 👏👏”