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“Just visited the Rogers store on Sheppard. Jay assisted my wife and I updated our mobile account plan and he was knowledgeable and very helpful in allowing us complete our transaction. Thanks Jay”
“I Had a great experience at this Store. I was assisted by Felix who answered all my questions, saved me some money on bundling services and also helped with after sales support, (I had some “user issues” and Felix took the time to help me out) all the staff were fantastic, engaged and really cared about about customer service. This is the second phone I have bought at Dufferin Telus and I can’t imagine going anywhere else. Thank you, Felix. And Team at Telus Dufferin Mall.”
“Today on 21 January 2025, Mr. ROHAIL of Dotto One solve my problems, it was a very big difficult works.
His expert hands help me to get INTERNET back.
Thanks everybody of Dotto One.
Of course Dotto One is one of the best service provider.”
“The most genuinely helpful experience I've had with a phone agent in a long time. Was time efficient, communicated clearly, sought out the best pricing for me without being asked, called telus customer service to transfer a phone account over rather than send me to call in myself, set up my new phone and transferred over all my files. I left a happy customer. Well done Kazi.”
“I had a great experience with Winston at the Toronto Eaton Centre Lucky mobile location. He was we able provide quick and reliable support with my sim activation! Thank you 😊”
Open 24 hours
67 Mowat Ave Suite 418, Toronto
Internet Service Providers
“We have used Beanfield in our new condo since our building was completed in 2018 and are cancelling our service now only because we are leaving the province. We can't recommend them enough. Over the six years we used them, Beanfield provided reliable, ultra high speed service that never went out - not once. Our monthly fees have not gone up a single cent. Whenever we called them (to inquire about service at another location for example), a live human being answered with a minute. If every service provider behaved like Beanfield, the world would be a happier place.”
“Minh helped my son and I upgrade our phones and took extra time to review our accounts to save even more money. And his friendly professional attitude was refreshing, especially for Rogers!”
“First of all, I hesitated for a moment to subscribe to their Internet service when I saw the comments here on Google.
It was Fido who sent me an email regarding a special offer from Comwave for Fido/Rogers Mobile subscribers. I paid $65 with Telus for 250Mbps and with Comwave I had the possibility of having 120Mbps for $20.25 until December 31, 2025, still a nice saving and it still met my needs.
Some people say in the comments that the customer service is “horrible” or even “incompetent”. Personally, I contacted customer service twice for questions and clarifications, really no problem, very courteous staff and they were able to answer me correctly.
I had subscribed to the service on a Friday, the following Tuesday I received notification that the Modem/Wi-Fi had been shipped and that no technician would be needed for installation. On Friday of the same week I received the package by Purolator while my service began the next day at 5 p.m.
The only downside that I can mention is after unpacking this equipment, their Modem/Wi-Fi felt ultra cheap in hand and indeed the performance of the router part was very inconsistent, even in local network, big congestion with only one device in Wi-Fi and the other in LAN on OpenSpeedTest. I already had my own Wi-Fi 6 router, so I put their equipment in Bridge mode only and use my own router for the network, it works perfectly fine.
In summary for my experience I find it better than Telus apart from the equipment provided, especially for the price at the special rate. Try to contact Telus on a Friday, you will tell me the news :)”
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“I have been with bell for 55 years ago. I came to store today to do number change. Took me long time but the team at store was so friendly and very good. I know i am here for two hours but I am very satisfied. Changed both home home phone and cell prime numbers. Chad ans manager helped me”