Lululemon, founded in Vancouver in 1998, is known for its technical athletic apparel designed for yoga, running, and other active pursuits. The stores are well-stocked, clean, and organized, even during busy times like post-holiday sales. Customers appreciate the friendly and helpful staff who are always ready to assist. Many reviews highlight exceptional customer service, particularly from employees like Michelle D. and Fernando, who go above and beyond to ensure a positive shopping experience. While some customers have faced challenges with product repairs, staff at locations such as the Eaton Centre have shown empathy and provided solutions, including product replacements. Overall, lululemon is committed to creating a supportive environment and strong ties to local communities while helping people live healthier and more active lives.
Ten out of ten, every single time. Reliable service you can count on.
July 2026
Everything was handled perfectly and with a wonderful attitude. Super fast turnaround time.
July 2026
Ina (spelling may be incorrect, apologies!) was an absolute pleasure to be helped by. She was extremely helpful, knowledgable and kind and made my shopping experience very pleasant. She went above and beyond most CSRs and made the whole transaction seamless and efficient.
