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“I love the Runners Shop! I have been a customer for over a decade. They are the most knowledgeable, friendly running store staff I've ever met. I've tried getting shoes from other running stores, with not great results. I have narrow feet, high arches and I pronate. Only the Runner's Shop has consistently gotten me into the right shoes, time and again, so I don't get injured. I love the new store and location in the Annex. 100% the best in Toronto.”
“This guy Tex has been around a long time ⌛️ in Toronto he used to be in the Beach ⛱️ for many years & in recent time moved downtown. He's got a good ? selection & you should support local. Check ✅️ him out for your Blue Jays ? ? Post Season & World's Series merch.”
“Jose was helpful and insightful in helping me choose a pair of running sneaker. I had some left knee pain due to a recent injury and Jose helped me understand which type of running shoes would be best suited for me. Highly recommend shopping here for running shoes! And thanks Jose for your help!”
“Mackenzie was super helpful in finding me my first pair of new balances. When the store didn't have my preferred colourway, she found a pair in a different store and got them shipped to my home. Great shopping experience.”
“Needed a new pair of winter boots. Was helped by Ivan and walked out with a pair of Be Lenka boots after trying on a bunch of options and sizes. Staff was extremely helpful and I love my new boots!”
“I managed to make it here today, about 20 minutes before closing.
Super cool location on Queen St. Very friendly and accommodating staff, chill vibes and amazing service.
We managed to get some good deals on Snowboarding needs.
I will be back.
Thank you for the great service.
?”
10AM - 5PM
972 Queen St E, Toronto
Sporting Goods
“Came in on Sunday of the long weekend to buy a few things. The store was really busy but all the staff were still very nice and friendly and spent a lot of time talking through all the options for shoes with myself and a few other customers. I even noticed that they stayed open a bit late to help some people. This store and staff definitely go above and beyond which is quite rare these days.”
“The greatest thing about the store is that the associates are not there to push for the most expensive shoes. Shoutout to Magda for being super patient with me and helping narrow down the products based on the anatomy of my foot. I highly recommend using the foot scanner as it will tell you the ideal size (My size in the past has always been two size smaller! No wonder I'm always in pain), the arch and width of your feet. Overall, great store, great products, and great service!”
“This is the first store we shopped the day after we moved to Canada in January 2022 amidst the worst blizzard last 30 years. The store owner is an honest and kind-hearted fella who helped us patiently and got the best boots that we need for the best price in the market. We thank him very much for this. To this day, we always remember him.”
10AM - 7PM
500 King St W, Toronto
Sporting Goods
“This was a good experience so far. I currently have my winter jacket in for repair and they shared I would hear from them in about six weeks. No charge whatsoever.”
“Excellent staff that are well trained and knowledgeable. Great for runners like me, but also for those not into running, just in need of shoes or apparel. Glynis has helped me, and she’s great. Thanks for the advice on the new Brooks; best shoes I’ve had in a while!”
11AM - 5PM
82 Bloor St W, Toronto
Sporting Goods
“Did a made to measure suit for my wedding coming up, and had the pleasure of working with Isaiah for it. Solid man, professional, down to earth and gave myself and my Bestman a great experience. I would highly recommend him for any help at Harry as he was fun to work with! Isaiah if you’re reading this, you’re the man!!”
“Went there today to buy our son some new goalie gear. They are friendly, knowledgeable and spent time educating us and fitting him for equipment. Will definitely return....great experience!!”
“Very pleasant experience today, Manuel who helped me was very knowledgeable of all the products and made my visit very easy and enjoyable. Got a nice new ball and some cleats I didn't think I would get.”
10AM - 5PM
2629 Yonge St, Toronto
Sporting Goods
“The only location where I felt like I was talked into buying a shoe that really wasn’t a good idea. However the return policy made up for the heavy sales push.”
“Took my teenage daughter to the store to buy soccer cleats and she found a pair of cleats she liked. I had went to a few sports store before I went to
L&m Taylor soccer with out any luck as they didn't have many different cleats to pick from. Also the staff was amazing and very helpful. Thank you”
11AM - 7PM
2558 Yonge St, Toronto
Sporting Goods
“Alexandra really made our drive from Missisauga worth it. Thank you for turning around our bad experience to an amazing and excellent one! Alexandra went above and beyond to make me/her customers happy. THANK YOU ALEX! You really care and represent very well the Brand. We look forward to shopping with you again.”
“Just wanted to throw a big shoutout to Andrew and Francesco at the Sherway location today. I had to find a very last minute addition to my wife’s present.
These guys were pros helping me find something that would definitely be a hit and fit my budget (settling on the Wunder Puff long jacket. We did our Christmas tonight, and she loved it!!
Going to the mall over the holidays can be stressful, unpleasant and overwhelming but staff like that make it as easy and as enjoyable as possible. I’ll definitely be back!”
“Many of the negative reviews seem to come from a place of frustration, which is understandable. However, some of the negative reviews are just as wyt as you could imagine (so entitled) Yet, these people won’t leave a positive reviews (bet)
Anyway, came here (Oct 5th) and had such a simple but nice experience. Came in, checked some base layers helped out with the wonderful staff. I didn’t find what’s exactly I was looking for and the staff double checked the site and see if they carry a specific item. Ended up purchasing a different one and then out. Came back again few minutes later as there was a price error and then the staff helped me through. Simple. Communicate nicely and It’s not that hard to be gentle to yourself and into others especially with customer service.”
“The selection was solid, but the standout was the staff. In particular, a young, tall Asian man whose name I unfortunately didn’t get.
He was extremely knowledgeable, not just about the products, but about the business side of Adidas as well. Sharp, intelligent, and clearly savvy. His service was fast, professional, and genuinely respectful. He knew the lineup inside and out. He needs a promotion asap.”
11AM - 7PM
218 Yonge St, Toronto
Sporting Goods
“The standard of service at this location is excellent, I was looking for a Canada goose jacket that they did not have in stock. Reza was able to order it in for me and messaged me when it arrived at the store. From there Yari took care of everything, 10/10 service and I’m appreciative for all the help!
I’ll definitely be back, thank you for the excellent service.”
“I got fitted for a new set of irons today and had an amazing experience with Raymond at the pro shop. I went in thinking I already knew which irons I wanted, but since I hadn’t played in years, I really couldn’t give him much direction. Raymond was incredibly patient and knowledgeable — we tested 3 or 4 different iron models and several shafts, and he carefully analyzed the data each time, making thoughtful adjustments along the way. By the end, it was clear that I was hitting much better with a completely different set than what I originally had in mind. If you’re getting fitted, definitely ask for Raymond — he’s fantastic!”
“I had some questions regarding colours of water bottles to match a specific bag. On their website the colours are named the same but they looked very different in the photos. I called this store and a woman named “Sam” answered. She was so lovely and even physically checked the colours for me and made sure the bottle would fit in the backpack. She didn’t rush me or make me feel silly for wanting them to be the same colour and was so genuinely sweet. Give the girl a huge star for excellent customer service from me please. ⭐️”
“I was so happy to get support from Emmi in regards to an item that was low in availability. She helped me to track it down and commit to the online order for pick up in store.
Her professionalism and willingness to go the extra step reminded me of what customer service used to be back in the day (80s and 90s). Nice work Emmi. I appreciate it.???”
“Tivona was very patient and helpful , which made it an easy shopping experience for me because I got what I needed efficiently and the best option as she was knowledgeable about the products . I had a great experience at Sporting Life overall!”
“Wanted to take the time to thank Mona and Greg
For helping me pick up my order in store even if it wasn’t ready for pickup , appreciate your help and excellent customer service”
“I just updated my ratings to 5. Why?
First, as a general comment im very please MEC is canadian again.
About this store, the store is clean, organized, and well structured.
Some of the staff are pretty young and shy so they may not initiate the conversation, but you shouldn't hold it against them. If you need something just ask and they will be helpful.
Third, the vintage mec products and colour's are back which is amazing.
Overall, they are doing well.”
“All thanks to Lorelie. It was a very nice experience to be at the store and Lorelie helped me to get what I exactly wanted. I found my fav shoe Nike Airforce 1 after struggling to find it many other outlets. Highly recommend to shop there for your shoe demands.”
“I called in directly to you asking if tou could send off an infant jersey for printing. The answer was yes and when I brought it in the answer was a hard no. Thats bogus. Terrible!
Edit: they reached out and made an agreeable resolution”
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“Northline is a gem! If you love board sports/biking, and live an active lifestyle or are just starting out, Northline is THE place to go! The staff are so friendly, and always willing to help and answer questions you may have. The first time I came to the shop, I had just purhcased ski boots online and was having so much touble adjusting the clamps to fit my calves. Despite the staff being super busy, they still found time to help me! Mac and Rachel, and all the staff are always so helpful, not to mention Fury (the dog) never fails to brighten your day. Also look at these absolutely gorgeous goggles I won from their shop! This is the place to go, the store front is huge with lots of parking. In the winter, the merchandise caters towards winter sports, and vice versa in the summer!”